PROBLEM POSSIBLE CAUSE SOLUTION
The Air Fryer does turn on.
1. The appliance is not
plugged in.
2. You have not set the Timer.
1. Plug the mains plug into
a grounded wall socket.
2. Turn the Timer to the
required preparation time to
switch the appliance on.
The food is not done after
the recommended time.
1. Too much food has been
added to the Crisper
Basket.
2. The temperature was set
1. Use less food and cook in
batches if necessary. Your
food will also cook more
evenly.
2. Turn the Temperature Dial
to the required temperature
setting (see “Settings” chart,
page 15).
Food is fried unevenly in the
Certain types of food need to
be shaken halfway through the
preparation time.
Items that lie on top of or across
each other (e.g. fries) need to
be shaken halfway through
the preparation time (see
“Settings”chart, page 15).
Snacks are not crispy when they
come out of the Air Fryer.
The food was not dry enough
or needs more oil.
Make sure to properly dry the
food or lightly brush some oil
onto the snacks for a crispier
result.
I cannot slide the Crisper
Drawer into the appliance
properly.
1. There is too much food in
the Crisper Basket.
2. The Crisper Basket is not
placed
in the Crisper Drawer
correctly.
1.
beyond the MAX line.
2. Push the Crisper Basket
down into the Crisper
Drawer until you hear a
“click” sound.
troubleshooting troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
White smoke is coming out of
the appliance.
1. Your food is too greasy.
2. The Crisper Drawer still
contains residue from
previous use.
1. When you fry greasy items
in the Air Fryer, a large
amount of fat will leak into
the Crisper Basket, The
fat produces white smoke
and the Crisper Basket may
heat up more than usual.
This does not affect the
appliance or the end result.
2. White smoke is caused by
grease heating up in the
Crisper Basket. Make sure
you clean the Crisper Basket
properly after each use.
Fresh fries are fried unevenly in
the Air Fryer.
Certain types of food need to
be shaken halfway through the
preparation time.
Items that lie on top of or across
each other (e.g. fries) need to
be shaken halfway through the
preparation time (see “Settings”
chart, page 15).
Fresh fries are not crispy when
they come out of the Air Fryer.
The crispiness of the fries
depends on the amount of oil
and water in the fries.
1. Make sure you dry the
potato sticks properly
before you add the oil.
2. Cut the potato sticks smaller
for a crispier result.
3. Add slightly more oil for