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troubleshooting
While Dash products are durable, you may encounter one or more of the
problems listed below. If the issue is either not solved by the solutions
recommended below or not included on this page, please contact our
Customer Support Team at 1-800-898-6970 or support@bydash.com.
The light on the Express Wafe Maker keeps shutting off.
• This is normal. During the cooking process, the heating element will
automatically turn on and off to regulate the temperature and ensure
that the Cooking Surface does not get too hot or cold. When this occurs,
the Indicator Light turns on and off.
How do I know when the Express Wafe Maker is heated and ready to use?
• When the Express Wafe Maker reaches the optimal temperature, the
Indicator Light shuts off and that means you’re ready to get cooking!
There is no On/Off Button. How do I turn the Express Wafe Maker
off and on?
• To turn on, simply plug in the power cord. When you’re done cooking,
turn off the Express Wafe Maker by unplugging it.
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