Zettle Terminal USER GUIDE 1 DATECS Page 4 of 24
UM 07.01.27/v1.5.0
Contents
REGULATORY ..................................................................................................................................................................... 6
PREFACE ............................................................................................................................................................................ 7
AUDIENCE ................................................................................................................................................................................ 7
ORGANIZATION .......................................................................................................................................................................... 7
RELATED DOCUMENTATION .......................................................................................................................................................... 8
CONVENTIONS ................................................................................................................................................................... 8
TABLE 1 DOCUMENT CONVENTIONS............................................................................................................................................. 8
OVERVIEW ......................................................................................................................................................................... 9
ZETTLE TERMINAL ...................................................................................................................................................................... 9
Features At a Glance ........................................................................................................................................................ 9
FEATURES AND BENEFITS ................................................................................................................................................. 10
DEVICE SPECIFICATIONS ................................................................................................................................................... 11
DEVICE OPERATION ......................................................................................................................................................... 13
GETTING STARTED ........................................................................................................................................................... 14
SETUP .............................................................................................................................................................................. 15
COMMUNICATION PARAMETERS with Secure processor (Service Functions) ................................................................. 15
APPLICATION DOWNLOAD MODE .................................................................................................................................. 15
SYSTEM MODE ................................................................................................................................................................ 15
UPDATING SECURE PROCESSOR FIRMWARE/APPLICATION ............................................................................................ 15
SOFTWARE VERSIONS ..................................................................................................................................................... 16
HOW TO INSERT/REMOVE SIM/SD CARDS ....................................................................................................................... 18
SMART CARD READER USE ............................................................................................................................................... 19
TO CONDUCT A SMART CARD TRANSACTION ................................................................................................................................. 19
CONTACTLESS CARD READING ......................................................................................................................................... 20
TO CONDUCT A CONTACTLESS CREDIT/DEBIT CARD TRANSACTION .................................................................................................... 20
READING BARCODES WITH BARCODE ENGINE ................................................................................................................. 21
TROUBLESHOOTING GUIDELINES ..................................................................................................................................... 22
BLANK DISPLAY ........................................................................................................................................................................ 22
TOUCHSCREEN DOES NOT RESPOND ............................................................................................................................................ 22
TRANSACTIONS FAIL TO PROCESS ................................................................................................................................................ 22
Check Smart Card Reader ............................................................................................................................................... 22
MAINTENANCE AND CLEANING ................................................................................................................................................... 23
MAIN BATTERY REPLACEMENT .................................................................................................................................................... 23
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