Defiant 18000028 - Troubleshooting

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Troubleshooting
Problem Possible Cause Solution
The doorbell does
not sound.
□ The batteries are not in-
stalled correctly.
□ Make sure the batteries are installed according to
the diagram inside the push button and doorbell.
□ The batteries are dead. □ Check the charge of the push button and doorbell
batteries and replace them if necessary.
□ The push button and doorbell
are not synced.
□ Sync the push button and doorbell:
□ Press and hold the “
Sync/Music
” button on the
doorbell until the doorbell sounds a “Beep-
Beep”.
□ Press the push button within 10 seconds. The
doorbell will sound a “Beep-Beep” tone to
indicate the push button is synced.
□ Press the push button to ensure operation.
□ The chime is muted. □ Press and release the mute button until the green
light is turned off.
□ Dip switch #1 in the push
button has been moved to
the “ON” position.
□ Ensure dip switch #1 is in the “OFF” position in the
push button and follow the steps above to re-sync
the push button and doorbell.
The batteries
seem okay, but
the doorbell does
not work after
installation.
□ The doorbell or push button
is mounted on metal or near
metal studs.
□ Metal reduces transmission range. Use 1/4 in. to
1/2 in. (6 to 13 mm) wood shims to move the door-
bell or push button away from the metal surface.
□ The doorbell is mounted near
a concrete floor or wall.
□ Concrete may reduce range. Move the doorbell
away from the concrete surface.
□ The doorbell and push button
are installed too far apart.
□ Locate the doorbell closer to the push button.
The doorbell
sounds when not
intended (false
triggers).
□ The doorbell is receiving
interference from another
wireless device.
□ Reset the doorbell and push button:
□ Remove the push button batteries. Wait 30
seconds.
□ Press and hold the push button for 10 to 15
seconds within 60 seconds after installing the
battery into the push button.
□ Press and hold the “
Sync/Music
” button on the
doorbell until the doorbell sounds a “Beep-
Beep-Beep-Beep”.
□ To re-sync the push button and doorbell, press
and hold the “
Sync/Music
” button on the door-
bell until the doorbell sounds a “Beep-Beep”.
□ Press the push button within 10 seconds. The
doorbell will sound a “Beep-Beep” tone to
indicate the push button is synced.
□ Press the push button to ensure operation.