offices or returned without contacting us first and obtaining return authorization.
Technical Assistance
If you have any questions, please contact the Definitive Technology dealer or importer where you purchased your product. If they are unable
to help you, please contact us directly.
1-800-228-7148
www.DefinitiveTechnology.com
Email: info@DefinitiveTech.com
twitter: @DefinitiveTech
Each subwoofer leaves our plant in perfect condition. Any visible or concealed damage most likely occurred in handling after it left our plant
and should be reported at once to your Definitive Technology retailer where you purchased your product. Please unpack your system
carefully. Save all cartons and packing material in case you move or need to ship your system.
Record the serial number found on the back of the subwoofer.
Serial Number: _______________________________
US:
5541 Fermi Court
Carlsbad, CA 92008
EU :
Sound United Europe a division of D&M Europe B.V.
Beemdstraat 11, 5653 MA Eindhoven
The Netherlands
UK:
D&M Audiovisual Ltd.
Cells 1 & 2 Kopshop 6 Old London Road
Kingston Upon Thames KT2 6QF UK
Limited Warranty
5-Years for Drivers and Cabinets, 3-Years for Electronic Components
Definitive Technology, LLC (herein “Definitive”), warrants to the original retail purchaser only that this Definitive loudspeaker product (the
“Product”) will be free from defects in material and workmanship for a period of five (5) years covering the drivers and cabinets and three (3)
years for the electronic components from the date of the original purchase from a Definitive Authorized Dealer. If the drivers, cabinets, or
electronic components of the Product have a defect in material or workmanship, Definitive or its Authorized Dealer will, at its option, repair or
replace the warranted piece for the limited period of time provided in this warranty at no additional charge, except as set forth below. All
replaced parts and Product(s) become the property of Definitive.
The product that is repaired or replaced under this warranty will be returned to you, within a reasonable time, freight collect. This warranty is
non-transferable and is automatically void if the original purchaser sells or otherwise transfers the Product to any other party. This Warranty
does not include service or parts to repair damage caused by accident, misuse, abuse, negligence, inadequate packing or shipping
procedures, commercial use, the voltage in excess of the rated maximum of the unit, the cosmetic appearance of cabinetry not directly
attributable to defects in material or workmanship. This warranty does not cover the elimination of externally generated static or noise, or the
correction of antenna problems or weak reception. This warranty does not cover labor costs or damage to the Product caused by installation
or removal of the Product. Definitive Technology makes no warranty with respect to its products purchased from dealers or outlets other than
Definitive Technology Authorized Dealer. The warranty is automatically void if: 1) The product has been damaged, altered in any way,
mishandled during transportation, or tampered with. 2) The product is damaged due to accident, fire, flood, unreasonable use, misuse,
abuse, customer applied cleaners, failure to observe manufacturers warnings, neglect or related events. 3) Repair or modification of the
Product has not been made or authorized by Definitive Technology. 4) The product has been improperly installed or used. The product must
be returned (insured and prepaid), together with the original dated proof of purchase to the Authorized Dealer from whom the Product was
purchased, or to the nearest Definitive factory service center. The product must be shipped in the original shipping container or its
equivalent. Definitive is not responsible or liable for loss or damage to the Product in transit. This limited warranty is the only express
warranty that applies to your product. Definitive neither assumes nor authorizes any person or entity to assume for it any other obligation or
liability in connection with your product or this warranty. All other warranties, including but not limited to express, implied, warranty of
merchantability or fitness for a particular purpose, are expressly excluded and disclaimed to the maximum extent allowed by law. All implied
warranties on products are limited to the duration of this expressed warranty. Definitive has no liability for acts of third parties. Definitive’s
liability, whether based on contract, tort, strict liability, or any other theory, shall not exceed the purchase price of the product for which a
claim has been made. Under no circumstance will Definitive bear any liability for incidental, consequential or special damages. The
consumer agrees and consents that all disputes between the consumer and Definitive shall be resolved in accordance with California laws in
San Diego County, California. Definitive reserves the right to modify this warranty statement at any time. Some states do not allow the
exclusion or limitation of consequential or incidental damages, or implied warranties, so the above limitations may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This product complies with the
essential requirements of EMC Directive 89/336/EEC.
Copyright © 2021 Definitive Technology
All rights reserved.
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