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7 Troubleshooting
" " symbol appears on the cooking zone display.
You have not placed the pot on the active
cooking zone.
Check if there is a pot on the cooking zone.
Your pot is not compatible with induction
cooking.
Check if your cooking pot is compatible with
induction hob.
The cooking pot is not centered properly or
the bottom surface of the pot is not wide
enough for the cooking zone.
Choose a pot wide enough and center the pot
on the cooking zone properly.
Cooking pot or cooking zone is overheated. Allow them to cool down.
Selected cooking zone suddenly turns off during operation.
Cooking time for the selected cooking zone
may be over.
You may set a new cooking time or finish
cooking.
Overheat protection is active. Allow your hob to cool down.
An object may be covering the touch control
panel.
Remove the object on the panel.
The pot does not get warm even if the cooking zone is on.
Your pot is not compatible with induction
cooking.
Check if your cooking pot is compatible with
induction hob.
The cooking pot is not centered properly or
the bottom surface of the pot is not wide
enough for the cooking zone.
Choose a pot wide enough and center the pot
on the cooking zone properly.
Even though there is no pot on the active cooking zone, " " does not light.
Cooking zone is supplied with two phases and one phase is defective.
The cooking pot is not suitable.
Overheat protection is active.
The mains fuse is defective or has tripped.
If the display does not light up when you
switch the hob on again.
Product does not operate.
Check fuses in the fuse box. If necessary,
replace or reset them.
Disconnect the appliance at the circuit
breaker. Wait 20 seconds and then reconnect
it.
Allow your hob to cool down.
Check your pot.
Consult the Authorised Service Agent or the dealer where you have purchased the product if
you can not remedy the trouble although you have implemented the instructions in this
section. Never attempt to repair a defective product yourself.
PLEASE REGISTER YOUR PRODUCT AT
www.defy.co.za
DEFY APPLIANCES (PTY) LTD
P.O.BOX 12004
JACOBS
DURBAN
4026
SOUTH AFRICA
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