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The flame is yellow, pots and pans are stained:
The burners are dirty or wet.
Clean / dry the burner components.
The gas is running out.
Replace the gas cylinder.
The burner caps are not fitted properly.
Fit the burner caps properly.
The gas pipe is twisted, bent or kinked.
Ensure the gas pipe has been properly fitted.
Smell of leaking gas:
Are all the control knobs in the off position?
Check to see the knobs are in the off position.
The gas pipe is fitted incorrectly.
Ensure the gas pipe has been properly fitted.
The hose clamps require tightening or replacing.
Have hose clamps tightened or replaced.
The regulator is faulty and needs to be replaced.
Have regulator checked and replaced.
If the problem cannot be remedied after following the troubleshooting problem solving guide,
please consult with an authorised service agent or the dealer where you purchased the
appliance. Never attempt to repair a defective appliance yourself.
BLOEMFONTEIN
CAPE TOWN
DURBAN
EAST LONDON
JOHANNESBURG
Commercial Head Office,
Administration, Distribution, National Groups, Tel.
Sales, Contracts and Credit.
POLOKWANE
PORT ELIZABETH
PRETORIA.
160 Long Street, Hilton,
Bloemfontein 9301.
Tel. 051 400 3900
Bloemfontein.Service@defy.co.za
5A Marconi Rd.
Montague Gardens, 7441.
Tel. 021 528 3000
CapeTown.Service@defy.co.za
35 Intersite Avenue,
Umgeni Business Park, Durban 4051.
Tel. 031 268 3300
Durban.Service@defy.co.za
16 Bowls Rd. Arcadia,
East London 5201.
Tel. 043 743 7100
EastLondon.Service@defy.co.za
Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg. 2094.
Tel. 011 621 0200 or 011 621 0300
Gauteng.Service@defy.co.za
87 Nelson Mandela Drive.
Superbia 0699.
Tel. 0152 92 1166 / 7 / 8 / 9.
Polokwane.Service@defy.co.za
112 Patterson Road,
North End, Port Elizabeth 6001.
Tel. 041 401 6400
PortElizabeth.Service@defy.co.za
Block A1 Old Mutual Industrial Park.
Cnr. D.F.Malan Drive & Moot Str.
Hermanstad. 0082.
Tel. 012 377 8300
Pretoria.Service@defy.co.za
9 Service Centres
Other areas are serviced by over 200 authorised agents. For further details
please consult the nearest regional Defy Technical Support centre.
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