Delivery and Transportation
Components are shipped directly to customer data centers. Arrangements should be made to receive the equipment.
Topics:
• Delivery arrangements
• Pre-delivery considerations
• Moving up and down inclines
• Shipping and storage environmental requirements
Delivery arrangements
Delivery within the United States or Canada is by air-ride truck with custom-designed shipping material, crate, and pallet. International
delivery normally involves air freight.
Unless otherwise instructed, the Dell EMC Traffic Department arranges for delivery directly to the customer’s computer room. To ensure
successful delivery of the system, Dell EMC has formed partnerships with specially selected moving companies. These companies have
moving professionals trained in the proper handling of large, sensitive equipment and provide the appropriate personnel, floor layments,
and any ancillary moving equipment required to facilitate delivery. Moving companies should check general guidelines, weights, and
dimensions.
NOTE: Inform Dell EMC of any labor union-based restrictions or security clearance requirements prior to delivery.
Pre-delivery considerations
Take into account the following considerations prior to the delivery at your site:
• Weight capacities of the loading dock, tailgate, and service elevator if delivery is to a floor other than the receiving floor.
• Length and thickness of covering required for floor protection.
• Equipment ramp availability if the receiving floor is not level with computer room floor.
• Set up the necessary network and gateway access to accommodate Secure Remote Services so that it will be available and operable
for the installation date.
Moving up and down inclines
To prevent tipping when moving up and down inclines, close all doors and drawers. Push from the rear of the rack so that the front (side
with bezels or a fancy door) goes first.
All portions of the bay will clear ramp and threshold slopes up to 1:10 (rise to run ratio), per Code of Federal Regulations — ADA Standards
for Accessible Design, 28 CFR Part 36.
Shipping and storage environmental requirements
The following table provides the environmental requirements for shipping and storage:
Table 4. Shipping and storage environmental requirements
Condition Setting
Ambient temperature -40° to 149° F (-40° to 65° C)
Temperature gradient 43.2° F/hr (24° C/hr)
Relative humidity 10% to 90% noncondensing
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Delivery and Transportation 11
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