Dell AC511 - Page 16

16
• Ensure no loose objects are
touching the sound bar.
Distorted Sound
Other audio source
is used.
• Clear any obstructions
between the sound bar
and the
user.
•
Confirm that the USB cable or
audio line-
in plug is completely
inserted into the jack of the
audio source.
•
Decrease the volume of the
audio source.
•
Turn the volume level to a
lower setting by rotating the
sound bar knob counter
-
clockwise.
• Clean and re-s
eat the cables
again.
•
Turn off the sound processing
of the audio source.
• Ensure that the sound bar
is
attached on the monitor.
•
Ensure no loose objects are
touching the sound bar.
Unbalanced sound
output
Sound is coming
from only one side
of the sound
bar
• Clear any obstructions
between the sound bar
and the
user.
• Confirm that the audio line-
in
plug is completely inserted into
the jack of the sound bar
or
audio source.
•
Set all Windows audio balance
controls (L-
R) to their
midpoints.
• Clean and re-seat all
cables
again.
•
Troubleshoot the computer's
sound card.
• Test the sound bar
using
another audio source (for