34 Solving Problems
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Drive Problems
HINT: For information
on saving files to a floppy
disk, see the
Tell Me How
help file (see page 26).
If you cannot save a file to a floppy disk
ENSURE THAT WINDOWS RECOGNIZES THE DRIVE—Double-click the
My Computer icon. If the floppy drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
CANNOT SAVE FILES TO A FLOPPY DISK— Ensure that the floppy disk is
not full or write-protected (locked). See the following illustration.
TEST THE DRIVE WITH ANOTHER FLOPPY DISK—Insert another floppy
disk to eliminate the possibility that the original floppy disk is defective.
write-protected
not write-
protected
ac
o
oppy
s