How to resolve 'Keyboard Controller Failure' on Dell OptiPlex 5070 Micro Desktop?
If your Dell Desktop is showing a 'Keyboard Controller Failure', check the cable connection for external keyboards. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in Dell Diagnostics.
Why does my Dell OptiPlex 5070 Micro Desktop say 'Data Error'?
If your Dell Desktop displays 'Data Error', it means the hard drive cannot read the data.
What to do if Dell OptiPlex 5070 Micro Desktop displays 'Drive Not Ready'?
If your Dell Desktop displays 'Drive Not Ready', install a hard drive in the hard drive bay.
What to do if my Dell OptiPlex 5070 Micro Desktop says 'Operating System Not Found'?
If your Dell Desktop displays an 'Operating System Not Found' error, reinstall the operating system. If the problem continues, further assistance may be needed.
How to resolve 'Keyboard Data Line Failure' on Dell OptiPlex 5070 Micro?
If your Dell Desktop is showing a 'Keyboard Data Line Failure', check the cable connection for external keyboards. Run the Keyboard Controller test in Dell Diagnostics.
What to do if Dell OptiPlex 5070 Micro displays 'Auxiliary Device Failure'?
If your Dell Desktop displays an 'Auxiliary Device Failure', the touchpad or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the System Setup program.
How do I fix 'Gate A20 Failure' on my Dell OptiPlex 5070 Micro Desktop?
If your Dell Desktop shows a 'Gate A20 Failure', reinstall the memory module or, if necessary, replace it.
How to fix 'Keyboard Stuck Key Failure' on Dell OptiPlex 5070 Micro Desktop?
If your Dell Desktop is showing a 'Keyboard Stuck Key Failure', check the cable connection for external keyboards or keypads. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in Dell Diagnostics.
What does 'Decreasing Available Memory' mean on my Dell OptiPlex 5070 Micro?
If your Dell Desktop is showing 'Decreasing Available Memory', it indicates that one or more memory modules may be faulty or improperly seated. Reinstall the memory modules or, if necessary, replace them.
What to do if my Dell OptiPlex 5070 Micro displays 'Time-of-Day Clock Lost Power'?
If your Dell Desktop displays 'Time-of-Day Clock Lost Power', connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the System Setup program, then immediately exit the program. If the message reappears, further assistance may be needed.
General| Chipset | Intel Q370 |
|---|---|
| Memory | Up to 32GB DDR4 2666MHz |
| Storage Options | 2.5 inch SATA HDD/SSD, M.2 SSD |
| Graphics | Integrated Intel UHD Graphics 630 |
| Operating System | Windows 10 Pro, Windows 10 Home, Ubuntu |
| Ports Front | 1 x USB 3.1 Gen 1 Type-C, 1 x USB 3.1 Gen 1, 1 x Universal Audio Jack |
| Ports Rear | 1 x DisplayPort 1.2, 1 x HDMI 1.4, 1 x USB 3.1 Gen 1, 2 x USB 2.0, 1 x RJ-45 |
| Dimensions | 36.0mm x 178.0mm x 182.0mm |
| Weight | 1.18 kg (2.6 lbs) |
| Expansion Slots | 1 x M.2 2230/2280 for SSD, 1x M.2 2230 for WiFi |
| Audio | Realtek ALC3234 |
| Power Supply | 65W external adapter, 90W external adapter |
| Wireless | Intel Dual Band Wireless-AC 9560, Bluetooth 5.0 |
General guidelines to protect the computer and ensure personal safety during operations.
Steps to perform before commencing any internal computer maintenance or repair procedures.
Essential precautions to observe before performing any disassembly or reassembly procedures.
Information on preventing damage to sensitive electronic components from static electricity.
Details on the components and use of the Electrostatic Discharge (ESD) field service kit.
Key recommendations for technicians to ensure proper ESD protection during service.
Guidelines for safely transporting electronic components using anti-static packaging.
Procedures to follow after completing internal computer work before powering on.
Details on DDR4 memory technology, its specifications, and differences from DDR3.
Overview of Universal Serial Bus (USB) evolution and its features, including USB 2.0 and 3.0.
Explanation of SuperSpeed USB features, technical changes, and performance improvements.
Details USB Type-C connector, Alternate Mode, Power Delivery, and its relation to USB 3.1.
Comparison of DisplayPort advantages over USB Type-C for audio/video performance.
Overview of HDMI 2.0 features, applications, and advantages for digital audio/video interfaces.
Explanation of Intel Optane memory as a storage accelerator and its system requirements.
Technical specifications for Intel Optane memory and step-by-step instructions for enabling/disabling it.
Instructions for removing and installing the computer's side cover.
Procedures for removing and installing the 2.5-inch hard drive assembly.
Steps to remove the 2.5-inch drive from its bracket and install it back.
Guide for removing and installing the heat sink blower assembly.
Instructions on how to remove and install the computer's speaker.
Steps for removing and installing memory modules (RAM).
Procedures for removing and installing the system's heat sink.
Detailed guide on removing and installing the CPU.
Instructions for removing and installing the Wireless Local Area Network (WLAN) card.
Steps for removing and installing the M.2 PCIe Solid State Drive.
Procedures for removing and installing the coin-cell battery.
Guide for removing and installing an optional module or card.
Instructions for removing and installing the main system board.
Information on the ePSA diagnostics tool for complete hardware checks.
Step-by-step guide on how to initiate and run ePSA diagnostic tests.
Explanation of POST, LED states, and system diagnostics.
Details on running the power supply unit's built-in self-test diagnostics.
A comprehensive list of diagnostic error messages and their descriptions.
A list of system error messages encountered during operation and their meanings.
Procedures for recovering the operating system, potentially using Dell SupportAssist OS Recovery.
Instructions for resetting the Real Time Clock (RTC) to restore BIOS defaults.
Recommendations for creating recovery media for Windows operating system backup.
Steps to perform a WiFi power cycle to resolve internet connectivity issues.
Information on how to contact Dell support for sales, technical, or customer service issues.
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