System board...................................................................................................................................................................141
Removing the system board...................................................................................................................................... 141
Installing the system board........................................................................................................................................144
7 Using system diagnostics............................................................................................. 147
Dell Embedded System Diagnostics................................................................................................................................ 147
When to use the Embedded System Diagnostics......................................................................................................147
Running the Embedded System Diagnostics from Boot Manager............................................................................. 147
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.........................................................147
System diagnostic controls....................................................................................................................................... 147
8 Jumpers and connectors..............................................................................................149
System board jumper settings.........................................................................................................................................149
System board connectors...............................................................................................................................................150
Disabling a forgotten password........................................................................................................................................151
9 Troubleshooting your system....................................................................................... 152
Safety rst — for you and your system.......................................................................................................................... 152
Troubleshooting system startup failure............................................................................................................................152
Troubleshooting external connections.............................................................................................................................152
Troubleshooting the video subsystem............................................................................................................................. 152
Troubleshooting a USB device........................................................................................................................................ 152
Troubleshooting iDRAC Direct (USB XML conguration)................................................................................................153
Troubleshooting iDRAC Direct (Laptop connection)........................................................................................................153
Troubleshooting a serial I/O device................................................................................................................................. 154
Troubleshooting a NIC.....................................................................................................................................................154
Troubleshooting a wet system.........................................................................................................................................154
Troubleshooting a damaged system................................................................................................................................155
Troubleshooting the system battery................................................................................................................................156
Troubleshooting power supply units................................................................................................................................156
Troubleshooting power source problems...................................................................................................................156
Power supply unit problems...................................................................................................................................... 157
Troubleshooting cooling problems................................................................................................................................... 157
Troubleshooting cooling fans...........................................................................................................................................158
Troubleshooting system memory.................................................................................................................................... 158
Troubleshooting an internal USB key...............................................................................................................................159
Troubleshooting an SD card............................................................................................................................................ 159
Troubleshooting an optical drive......................................................................................................................................160
Troubleshooting a tape backup unit................................................................................................................................ 160
Troubleshooting a hard drive or SSD................................................................................................................................161
Troubleshooting a storage controller................................................................................................................................161
Troubleshooting expansion cards.................................................................................................................................... 162
Troubleshooting processors............................................................................................................................................ 163
10 Getting help............................................................................................................... 164
Contacting Dell............................................................................................................................................................... 164
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