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Dell PP17S - Memory Problems; Lockups and Software Problems

Dell PP17S
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26
Using Your Dell™ Laptop
Memory Problems
If you receive an insufficient memory
message—
Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.
See the software documentation for •
minimum memory requirements. If
necessary, install additional memory (See
the Service Manual on the Dell Support
website at support.dell.com).
Reseat the memory modules (See the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.
If you experience other memory problems
Ensure that you are following the memory •
installation guidelines (see the Service
Manual on the Dell Support website at
support.dell.com).
Check if the memory module is compatible •
with your computer. Your computer supports
DDR3 memory. For more information about
the type of memory supported by your
computer, see “Basic Specifications” on
page 47.
Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 32).
Reseat the memory modules (see the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.
Lockups and Software Problems
If a program stops respondingEnd the
program:
Press <Ctrl><Shift><Esc> simultaneously.1.
Click the 2. Applications tab on the top.
Select the program that is no longer 3.
responding

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