Removing the display assembly............................................................................................................................... 39
Installing the display assembly.................................................................................................................................. 41
System board..................................................................................................................................................................... 44
Removing the system board..................................................................................................................................... 44
Installing the system board....................................................................................................................................... 47
LED board............................................................................................................................................................................ 51
Removing the LED board........................................................................................................................................... 51
Installing the LED board.............................................................................................................................................52
Palm-rest and keyboard assembly................................................................................................................................ 53
Removing the palm-rest and keyboard assembly................................................................................................ 53
Installing the palm-rest and keyboard assembly.................................................................................................. 54
Chapter 3: Drivers and downloads............................................................................................... 56
Chapter 4: System setup............................................................................................................. 57
Entering BIOS setup program........................................................................................................................................ 57
Navigation keys..................................................................................................................................................................57
Boot Sequence...................................................................................................................................................................57
One Time Boot menu........................................................................................................................................................58
System setup options.......................................................................................................................................................58
System and setup password...........................................................................................................................................67
Assigning a system setup password....................................................................................................................... 68
Deleting or changing an existing system setup password.................................................................................68
Clearing CMOS settings............................................................................................................................................ 69
Clearing BIOS (System Setup) and System passwords.................................................................................... 69
Updating the BIOS............................................................................................................................................................ 69
Updating the BIOS in Windows................................................................................................................................69
Updating the BIOS using the USB drive in Windows..........................................................................................69
Updating the BIOS from the F12 One Time Boot menu.....................................................................................70
Chapter 5: Troubleshooting......................................................................................................... 71
Handling swollen Lithium-ion batteries......................................................................................................................... 71
Locate the Service Tag or Express Service Code of your Dell computer ...............................................71
System diagnostic lights.................................................................................................................................................. 72
SupportAssist diagnostics............................................................................................................................................... 73
Built-in self-test (BIST)................................................................................................................................................... 73
M-BIST........................................................................................................................................................................... 73
LCD Built-in Self Test (BIST)................................................................................................................................... 74
Recovering the operating system..................................................................................................................................74
Wi-Fi power cycle..............................................................................................................................................................74
Drain residual flea power (perform hard reset)......................................................................................................... 75
Backup media and recovery options.............................................................................................................................75
Real Time Clock—RTC reset..........................................................................................................................................75
Chapter 6: Getting help and contacting Dell................................................................................ 77
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