Dell S2419HM - Product-Specific Troubleshooting

40 | Troubleshooting
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small
Image is
centered on
screen, but does
not fill entire
viewing area
•Check the Aspect Ratio setting in the Display
menu OSD.
•Reset the monitor to factory settings.
Cannot adjust
the monitor with
the buttons on
the front panel
OSD does not
appear on the
screen
•Turn o the monitor, unplug the monitor power
cable, plug it back, and then turn on the monitor.
No Input Signal
when user
controls are
pressed
No picture, the
LED light is white
•Check the signal source. Ensure the computer is
not in the power saving mode by moving the mouse
or pressing any key on the keyboard.
•Check whether the signal cable is plugged in
properly. Re-plug the signal cable if necessary.
•Reset the computer or video player.
The picture does
not fill the entire
screen
The picture
cannot fill the
height or width
of the screen
•Due to dierent video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
•Run the built-in diagnostics.