ASDA-M             Chapter 10 Troubleshooting 
Revision December, 2014      10-19 
AL025: The internal of the encoder is in error 
Causes  Checking Method Corrective Actions
The internal of the 
encoder is in error. 
(The internal memory 
and the internal
counter are in error) 
1. Check if the servo is properly 
grounded. 
2. Check if the encoder cable 
separates from the power 
supply or the high-current 
circuit to avoid the 
interference. 
3. Check if the shielding cables 
are used in the wiring of the
encoder. 
1. Please connect the UVW 
connector (color green) to the 
heat sink of the servo drive. 
2. Please check if the encoder 
cable separates from the 
power supply or the 
high-current circuit. 
3.    Please use shielding mesh.
4. If the situation is not 
improving, please send the 
drive back to the distributors 
or contact with Delta. 
 AL026: Unreliable internal data of the encoder 
Causes  Checking Method Corrective Actions
The encoder is in error.
(Errors occur in the 
internal data for three 
times continuously) 
1. Check if the servo is properly 
grounded. 
2. Check if the encoder cable 
separates from the power 
supply or the high-current 
circuit to avoid the 
interference. 
3. Check if the shielding cables 
are used in the wiring of the 
encoder. 
1. Please connect the UVW 
connector (color green) to the 
heat sink of the servo drive. 
2. Please check if the encoder 
cable separates from the 
power supply or the 
high-current circuit. 
3.    Please use shielding mesh.
4. If the situation is not 
improving, please send the 
drive back to the distributors 
or contact with Delta.