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TROUBLESHOOTING / SOLUCIÓN DE PROBLEMAS
CAUTION: Do Not force the door panel to move, as doing so may result in breakage and risk of injury. If the following steps do not resolve the
associated symptoms or for any questions, call Delta Shower Door Customer Care Team at 1-800-964-4850.
Symptom: Operation (open/close) Recommended Action
1. The outside panel is difficult to move. a. Ensure sufficient clearance exists between the center guide and the glass panel. If needed, lower the
rollers to the next hole.
b. Ensure the center guide is properly secured. See steps 16 and 55-56.
c. Ensure the rollers are properly installed.
d. Clean any debris in the top track where the rollers operate.
2. The inside panel is difficult to move. a. Ensure sufficient clearance exists between the center guide and the glass panel. If needed, lower the
rollers to the next hole.
b. Ensure the center guide is properly secured. See steps 16 and 55-56.
c. Ensure the rollers are properly installed.
d Clean any debris in the top track where the rollers operate.
Symptom: Alignment Recommended Action
1. The top of the glass panel is tilted away
from the wall
Remove the glass panel from the top track and raise the roller on the bracket closest to the wall.
Note: To remove the glass panel, the Center Guide and/or anti jump will need to be removed.
2. The bottom of the glass panel is tilted
away from the wall.
Remove the glass panel from the top track and lower the roller on the bracket that is closest to the wall.
Note: To remove the glass panel, the Center Guide and/or anti jump will need to be removed.
3. The glass panel does not touch the
bumper.
Determine whether glass panel top or bottom is closer to the wall, and then adjust the roller closest to
the wall per #1 or #2 above.
Note: To remove the glass panel, the Center Guide and/or anti jump will need to be removed.
4. The top track is cut too short. New track kit must be purchased and top track must be cut correctly. See steps 22-24.
5. The dam strip is miscut. Seal as directed to ensure watertight seal. See steps 1-3 If additional sealant is insufficient, new dam
strip may be required.
Symptom: Water Leaks Recommended Action
1. Water leaks between panels When showering, make sure the inside panel is closest to the showerhead wall. Review steps 28-36.
2. Water leaks between wall and the glass
panel.
For adjustment, see Symptom: Alignment.
3. Water leaks under the glass. Ensure the water diverter feature of the bottom sweep and glazing corner pieces are facing inside the
shower enclosure.
Symptom: Maintenance Recommended Action
1. Excess noise or vibration. a. Check all fasteners and re-tighten as necessary.
b. Ensure bushings and gaskets are installed in glass.
2. Track kit discoloration. Carefully review and follow Care and Cleaning instructions.
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