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Denon COCOON - Limited Warranty (USA); Warranty Coverage Details (USA); Obtaining Warranty Service (USA)

Denon COCOON
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2
LIMITED
WARRANTY
t
Length
of
Non-
Transferable
Warranty
~
This
warranty
on
your
DENON
product which is distributed and warranted by
DENON
ELECTRONICS (USA),
LLC
remains in effect for the following periods from
t the date
of
the
original consumer purchase from an AUTHORIZED
DEN
ON
ELECTRONICS (USA),
LLC
DEALER.
Product Category
A
/V
Controller, A
IV
Receiver,
AM I
FM
Receiver
AVC,
AVR
,
DRA
2
AVR-xx11CI
series,
AVR-xx12CI
series
and
later
Special
Cl
3
DVD
Receiver,
DVD
Home Theater System
ADV,
S 1
Pre-Amplifier. Digital Pre-Amplifier
PRA
, AVP,DAP, POA,HA
3
Power-Amplifier,
Head
Amplifier
Tuner,
Integrated Amplifier
TU,
PMA 3
Option
Board
ACD
3
CD
Pl
ayer,
DVD
Player,
Bl
u-ray
Disc Pl
ayer
DCD
,
DCM
,
DVD,
DVM
,
DBP,
DBT
1
CD
Reco
rder
CDRW
1
CD
Rece
i
ver,
Network
CD
Receiver
RCD
1
Network Audio
Player
DNP
2
YEAR($)
System Audio
D-F,
D-M, S 1
Turntable
I
1
I Autolift I Manual
DP
-
L,
DP
-M
4
l
2
J
Full
Automatic
DP-F,
DP-USB
2
Speaker
sc
5
Sub-woofer
DSW
1
Microphone
DM-S
, DM-A
2
iPhone<B>
I
iPod<ll>
Docks
ASD
,
DSD
1
Headphone
AH
1
Front
Surround Home Theater System
DHT-FS
1
Video Processor
DVP
3
Cartridge
DL
90
Remote Controller
RC
90
Cables
AK
90
DAYS
Speaker
stands
ASF
90
'
i
Pod
is a trademark of Apple Inc
.,
registered in the U.S. and other countries.
'f
What
is
Covered
t Except as specified below, this Warranty covers all defects in material and workmanship in this product occurring during the above warranty periods.
The
following are
I.
~
not covered by the Warranty:
(I)
Any product which is not distributed in the U.S.A. by DENON ELECTRONICS (USA), LLC. (2) Any product which is not purchased in '
' the U.S.A. from an authorized
DENON
dealer. (Note: AUTHORIZED DENON DEALERS can be identified by DENON AUTHORIZED DEALER sticker displayed in I
' the stores.
If
you are uncertain as to whether a dealer is a DEN
ON
AUTHORIZED DEALER, please contact DENON as listed below). (3) Any product on which the serial '
t number has been defaced, modified
or
removed. (4) Damaged deterioration or malfunction resulting from: a) Accident, act
of
nature, abuse, misuse, neglect, unauthorized
i_
.
.
F product repair, opening
of
or
modification or failure to follow instructions supplied with the product. b) Repair or attempted repair by anyone not authorized by DEN ON.
c) Any shipment
of
the product (claim must be presented to carrier). (5) Items subject to wear from normal usage (tape heads, cartridges, stylus, battery, etc.). (6) Periodic
I.
! check-ups which do not disclose any defect. (7) Use
of
the product outside the U.S.A. (8) Damaged magnetic tape or CD/DVD discs. (9) Use in industrial, commercial, '
' and/or professional applications. (10) Any installation
or
removal charges resulting from product failure. i
;
What
We
WiD
Pay
For
~
~
If
during the applicable warranty period from the date
of
original
consumer
purchase
your
DEN
ON
product is found to
be
defective
by
DENON,
DENON
will
t repair,
or
at its option, replace with new, used
or
equivalent model, such defective product without charge for parts
or
labor.
;
How
to
Obtain
Warranty
Performance
~
If
your unit ever needs service,
it
may
be
taken
or
shipped to any authorized
DENON
service station
or
DEN
ON
ELECTRONICS
(if
you
are uncertain as to whether ;
t a service station is
DENON
authorized, please visit
our
website at http://usa.denon.com/us/Support/Pages/ServiceCenterSearch.aspx
or
contact
DENON
as listed ·
~
below.) In all
other
cases, the following procedures apply whenever
your
unit must be transported for warranty service;
'
i
~
a. You are responsible for transporting
your
unit
or
arranging
for
its transportation.
b.
If
shipment
of
your
unit is required;
You must pay
the
initial shipping charges, but
we
will
pay
the return shipping charges
if
the repairs are covered by
the
Warranty.
c.
WHEN
RETURNING
YOUR
UNIT
FOR
WARRANTY SERVICE. A
COPY
OF
THE
ORIGINAL
SALES
SLIP
MUST
BE
ATTACHED .
d. You should include the following: your name, address, daytime telephone number, model
and
serial number
of
the product
and
a description
of
the problem.
In the
case
of
a
CD
or
DVD
Player
, please enclose
ONE
(I)
disc
that
the unit has failed with for test reasons. It will be returned with the unit.
THIS WARRANTY IS VALID
IN
THE
U.
S.A
. ONLY.
;
'
'
;
;
;
~
'
If
your product does not require service, but you have questions regarding its operation, please contact
our
Technical Services Department as listed below.
"'
THIS
WARRANTY
IS EXPRESSLY
MADE
IN
LIEU
OF
ALL
OTHER
WARRANTIES,
EXPRESSED
OR
IMPLIED,
INCLUDING
WITHOUT
LIMITATION, '
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FOR
A PARTICULAR PURPOSE. ;
OUR
LIABILITY
IS
LIMITED
TO
THE
REPAIR
OR
REPLACEMENT, AT
OUR
OPTION,
OF
ANY
DEFECTIVE
PRODUCT
AND
SHALL
IN
NO
EVENT
i
INCLUDE
INCIDENTAL
OR
CONSEQUENTIAL
COMMERCIAL
OR
PROPERTY
DAMAGES
OF
ANY
KIND.
WE
ARE
NOT
RESPONSIBLE
FOR
PRODUCTS LOST,
STOLEN
AND/OR
DAMAGED
DURING
SHIPPING
.
'
SOME
STATES DO
NOT
ALLOW
LIMITATIONS
ON
HOW
LONG
AN
IMPLIED WARRANTY
LASTS
AND/OR
DO
NOT
ALLOW
THE
EXCLUSION
OF
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES
,
SO
THE
ABOVE
LIMITATIONS
AND
EXCLUSIONS
MAY
NOT
APPLY
TO
YOU.
This warranty gives you specific legal rights, but you
may
also have other rights which vary from state to state. This Warranty
may
not be altered other than in a z.·
W writing signed by an officer
of
Denon Electronics USA, LLC. '
t
"'f
;
~
i
DENON ELECTRONICS (USA), LLC
(a
D&M
Holdings Company)
100 Corporate Drive
Mahwah, NJ 07430-2041
(201) 762-6665
www.usa.denon.com
;
DENON FACTORY SERVICE
by
PANURGY OEM
701
Ford Road (South Dock) '
Rockaway, NJ 07866-2053 ;
(973) 625-4056
(973) 625-9489
Fax
http://www.panurgyoem.com/Denon/Denonrepair.html t
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