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This chart explains the proper procedure for disarming under Duress.
Ask your installer if the Duress feature has been activated.
A Duress code is used when someone demands, by threatening your life or well-being, that the system be turned off.
When used, the code will both turn off the system and report a silent Duress alarm if connected to a monitoring service.
Extreme care should be used when entering your PIN to turn off the system, so a Duress code is not inadvertently entered.
Turning OFF (disarming) your System under Duress
What will HappenCommand Sequence
[Duress Code] + [Off]
Type of Disarming
The system will appear to disarm normally.
A Duress code will be sent to your
monitoring service.
Disarming the
System with the
Duress code
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