14
Trouble-shooting
Poor suction
1.Clean up the dust cup, filters, and brush-roll.
2.Check if the suction port of the dust cup or the wand is
blocked.
3.Change the HEPA filter or the cotton filter.
1.Charge the battery.
2.Clean up the dust cup, filters, and brush-roll. Make sure
there is not tangle or blockage.
Please contact DIBEA customer service when all the check-ups and clean-ups are finished and
the problem still exists.
Customer service: us-support@dibea.com
1.Make sure the charger is connected.
2.Check if the power socket is working.
3.Check if the charger is broken.
Clean up the brush-roll. Remove the tanglement.
Stop working
Non-chargeable
Brush-roll not working
Note: