Why does my Dimplex DLGM29 turn on or off by itself?
Your Dimplex Electric Heater might be turning on or off by itself due to: * The remote control having a similar frequency to other remotes in the area. Replace the Remote Control and initialize to the Remote Control Receiver. * A defective Remote Control Receiver. Replace the Remote Control Receiver and initialize to the Remote Control.
What to do if the mist is not coming out of my Dimplex DLGM29?
If the mist is not coming out of your Dimplex Electric Heater, there might be several reasons: * The unit may not have enough water, so fill it with water. * The water in the unit might be too cold; allow it to warm to room temperature. * If you're using distilled or reverse osmosis water, add 1/8 tsp of table salt to the water reservoir to introduce electrolytes; only repeat when mist is not being produced correctly. * The cord could be located over the emitter on the transducer; relocate the cord so that mist is free to rise off of the transducer. * The transducer may be defective; consider replacing it.
Why doesn't the log grate turn on in remote mode on my Dimplex DLGM29?
If the log grate doesn't turn on in remote mode, it could be due to several reasons: * Improper operation. Please refer to the Operation Section. * The remote control may not be initialized to the log grate; initialize the remote control. * The remote control may not be working; install a new battery and reinitialize the remote control if necessary. * The Remote Control Receiver could be defective; replace the Remote Control Receiver and initialize to Remote Control.
Why does the power cord of my Dimplex Electric Heater get warm?
The power cord of your Dimplex Electric Heater may get warm due to normal operation when the heater is on. The power cord may get slightly warm to the touch. However, if the cord gets hot to the touch, replace the power cord as it may be defective.
What to do if log grate does not turn on in Manual Mode in Dimplex Electric Heater?
If the log grate does not turn on in Manual Mode, consider the following possible causes: * Improper operation. Refer to the Operation Section. * No incoming power from the electrical wall socket. Check the Fuse/Breaker Panel. * Power adapter set not connected properly. Refer to installation instructions for wiring instructions. * Defective Remote Control Receiver. Replace Remote Control Receiver and initialize with Remote Control.
Why does the mist not appear to be coming out evenly from my Dimplex DLGM29?
If the mist does not appear to be coming out evenly, it could be because: * The unit is not level; level the unit. * The log arrangement is blocking air flow; rearrange the logs. * The light lenses are not correctly oriented; adjust the lenses. * The light lenses are not present; replace the light lenses.
Why is the mist coming out so fast from my Dimplex DLGM29?
The mist might be coming out too fast because the filter is missing off of the Fan Housing. Replace the Fan Filter.
Why are all the logs dim and not glowing on my Dimplex DLGM29 Electric Heater?
If all logs are dim and not glowing, it may be due to: * A loose connection. Check wiring connections. * Defective Log Grate wiring. Replace the Log Grate Assembly.
Why is one log dim and not glowing on my Dimplex DLGM29?
If one log is dim and not glowing, it could be due to: * A loose connection. Check wiring connections. * A defective LED in the Log. Connect the log to another log grate connection to verify if the log works. If the log works, the wiring is defective, so replace the Log Grate Assembly. If the log does not work, the LED is defective, so replace the Logs.
What should I do if the mist is not coming out and the red light by the transducer is not on in my Dimplex DLGM29 Electric Heater?
If the mist is not coming out and the red light by the transducer is not on, it could be because: * The cord from the power board is not working. Ensure that the cord is not pinched. * Ensure that the cord is fully inserted into the connection on the power board.
Describes the unit's physical controls for power and effect toggling.
Details steps for synchronizing the remote control with the unit.
Instructions for cleaning the exterior surfaces of the log grate using a damp cloth.
Details on accessing, cleaning, and maintaining the water reservoir and its components.
Details products covered, excluded, and geographical limitations of the warranty.
Outlines the process for claiming warranty service and what Dimplex will do for defects.
General| Model | DLGM29 |
|---|---|
| Type | Electric Heater |
| Fuel Type | Electric |
| Voltage | 120V |
| Heater Type | Fan-forced |
| Thermostat | Yes |
| Remote Control | Yes |
| Flame Technology | LED |
| Safety Features | Overheat protection |
| Product Type | Electric Fireplace |
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