Dimplex DWF3651 - User Manual

Other manuals for Dimplex DWF3651

Service Manual14 pages

Questions and Answers

M
Mark MccartySep 23, 2025
Why is my Dimplex DWF3651 Indoor Fireplace making grinding noises with the heater off?
- L
  Leslie MooreSep 23, 2025
  If you notice grinding or excessive noise when the heater is off on your Dimplex Indoor Fireplace, the flicker rod might be hitting or rubbing against internal components. Ensure the rod is straight and properly mounted in the bracket, spinning freely away from other components. Replace it if necessary. Alternatively, the flicker motor could be defective, requiring replacement.
L
Lisa KaneAug 23, 2025
What to do if Dimplex DWF3651 Indoor Fireplace doesn't turn on in Remote Mode?
- P
  phillipmccartyAug 23, 2025
  If your Dimplex Indoor Fireplace doesn't turn on in Remote Mode, refer to the Operation Section for proper operation. Another reason could be that the remote control is not working, so try installing a new battery. Finally, a defective display or control board could be the reason; in that case, replace the display or control board.
S
Steven LevyAug 25, 2025
Why do lights dim when Dimplex DWF3651 Indoor Fireplace is on?
- R
  rogerhernandezAug 25, 2025
  If the lights dim in the room when your Dimplex Indoor Fireplace is on, the unit might be drawing close to the circuit's current rating. Try moving the unit to another outlet or installing it on a dedicated 15 amp circuit.
R
Richard BerryAug 26, 2025
What to do if Dimplex DWF3651 Indoor Fireplace heater is not turning on?
- S
  santosdarinAug 27, 2025
  If the heater on your Dimplex Indoor Fireplace isn't turning on, first, refer to the Operation Section for proper operation. Other potential causes include loose wiring (check wiring connections), a defective switch board (replace the switch board), a defective heater assembly (replace heater assembly), a defective relay board (replace the relay board), or a defective display/control board (replace the display / control board).
W
wwilliamsAug 27, 2025
How to fix Dimplex DWF3651 Indoor Fireplace firebox that doesn't turn on with the buttons?
- D
  davidhaynesAug 27, 2025
  If the firebox on your Dimplex Indoor Fireplace doesn't turn on using the buttons, start by referring to the Operation Section for proper instructions. Other possible causes include: no incoming power from the electrical wall socket (check the fuse/breaker panel), loose wiring (check wiring connections), a defective switch board (replace the switch board), a defective display/control board (replace the display / control board), a defective relay board (replace the relay board), or a defective power adapter (replace the power adapter).
D
Deanna LeachSep 18, 2025
Why is the flame shuddering on my Dimplex Indoor Fireplace?
- M
  Mary HallSep 18, 2025
  If the flame is shuddering on your Dimplex Indoor Fireplace, the flicker motor is likely defective and needs to be replaced.
E
Eric StoneSep 15, 2025
Is it normal for the heating element to glow red on my Dimplex DWF3651?
- T
  Tonya FergusonSep 15, 2025
  Small glowing sections of the heating element in your Dimplex Indoor Fireplace are normal. However, if larger glowing sections are causing the heater to trip the thermal cutout, unplug the unit, discontinue use, and replace the heater assembly.
B
Brittany LopezSep 16, 2025
Why does the heater fan run continuously on my Dimplex Indoor Fireplace?
- K
  Katherine ShepherdSep 16, 2025
  If the heater fan runs continuously on your Dimplex Indoor Fireplace, it suggests a defective heater assembly, which should be replaced.
L
Lisa HillSep 6, 2025
Why does the power cord on my Dimplex DWF3651 get warm?
- S
  Shawn RichardsSep 6, 2025
  The power cord of your Dimplex Indoor Fireplace may get slightly warm during normal operation when the heater is on. However, if the cord gets hot to the touch, it could indicate a defective power cord, which should be replaced.
J
James KirbySep 3, 2025
Why does my Dimplex DWF3651 Indoor Fireplace heater emit an odor?
- A
  alanlevineSep 4, 2025
  If your Dimplex Indoor Fireplace heater emits an odor, it's normal for a brief period when initially turned on, as it burns off dust accumulated during manufacturing or operation. However, it could also indicate a defective heater assembly, which would require replacement.

Summary

Important Safety Information

Welcome & Congratulations

Important Instructions

Quick Reference Guide

Fireplace Installation

Site Selection

Covers options for placing the fireplace unit on a wall or tabletop.

Wall Mounting Instructions

Guides on how to securely attach the fireplace bracket to wall studs.

Support Feet Installation Instructions

Operation

Standby

Turns the unit ON and OFF using the remote or unit controls.

Flame Effects

Controls the ON/OFF state of the flame effect.

Heat ON;OFF

Cycles through heat settings: Low Heat, High Heat, and Off.

Thermostat Controls

Adjusts the temperature set point for heating requirements.

Disable Heat

Allows disabling the heater function for seasonal use.

Color Themes

Manages different presets of ambient lighting color combinations.

Brightness

Adjusts the brightness level of the unit's ambient lighting.

Sleep Timer

Sets an automatic shut-off timer for the fireplace.

Resetting the Temperature Cutoff Switch

Explains how to reset the heater if it overheats.

Remote Control Battery Replacement

Instructions for replacing the battery in the remote control unit.

Maintenance

Partially Reflective Glass Cleaning

How to clean the partially reflective glass surfaces.

Fireplace Surface Cleaning

Instructions for cleaning the exterior surfaces of the fireplace.

Servicing

Recommends professional service for repairs not covered in the manual.

Warranty

Products to which this limited warranty applies

Details the models and regions covered by the limited warranty.

Products excluded from this limited warranty

Lists products or regions not covered by the limited warranty.

What this limited warranty covers and for how long

Specifies the duration and scope of the limited warranty coverage.

What this limited warranty does not cover

Outlines conditions and circumstances not covered by the warranty.

What you must do to get service under this limited warranty

Provides steps for obtaining warranty service, including contact information.

What Dimplex will do in the event of a defect?

Explains Dimplex's responsibilities for defective products under warranty.

Replacement Parts