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• Not due to faulty materials or workmanship or which is due to
circumstances outside Dimplex’s control.
• Caused by use of your Dimplex product for anything other than normal domestic
household purposes in the country where it was purchased.
• Caused by any misuse, abuse or negligent use of the Dimplex product, including
but not limited to any failure to use it in accordance with the Operating Instructions
supplied with the product.
• Caused by any failure to assemble, install clean and maintain your Dimplex
product in accordance with the Operating Instructions supplied with the
product unless this was carried out by Dimplex or its authorised dealers.
• Caused by repairs or alterations to your Dimplex product not carried out by
Dimplex service personnel or its authorised dealer(s).
• Caused by use of any consumables or spare parts for your Dimplex product
which are not Dimplex -specied.
Terms and Conditions
• The Dimplex Guarantee is valid for Dimplex from the date of purchase of your
Dimplex product from a recognised retailer in the country of purchase and use,
or the date of delivery of the product if later, always provided the original receipt
has been retained and is produced as proof of purchase.
• You must provide to Dimplex or its authorised agents on request the original
receipt as proof of purchase and - if required by Dimplex - proof of delivery. If
you are unable to provide this documentation, you will be required to pay for
any repair work required.
• Any repair work under the Dimplex Guarantee will be carried out by Dimplex
or its authorised dealer(s) and any parts that are replaced will become the
property of Dimplex. Any repairs performed under the Dimplex Guarantee will
not extend the Guarantee Period.
• The Dimplex Guarantee does not entitle you to recovery of any indirect or
consequential loss or damage including but not limited to loss or damage to
any other property.
• The Dimplex Guarantee is in addition to your statutory rights as a consumer and
your statutory rights are not affected by this Dimplex Warranty.
Contact Dimplex
If you have any questions about what the Dimplex Guarantee covers and does not
cover or how to claim under the Dimplex Guarantee, please contact us using the
information on the back page.
Contact details
(UK) Glen Dimplex UK Ltd, Millbrook House, Grange Drive, Hedge End,
Southampton, SO30 2DF
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