Dimplex OPTIMYST CAS400L

Other manuals for Dimplex OPTIMYST CAS400L

Information Guide50 pages

Questions and Answers

R
Rebecca MillerAug 4, 2025
How to fix Dimplex Indoor Fireplace flame effect not starting?
- C
  Connor AndersonAug 4, 2025
  If the flame effect on your Dimplex Indoor Fireplace isn't starting, there are several things to check: * Ensure the mains plug is correctly plugged into the wall socket. * Verify that the water tank is full and there is water in the sump. * Make sure the low voltage connector is properly connected. * Confirm that the Transducer Unit is sitting correctly in the molded recess in the sump.
G
Gabrielle SmithAug 9, 2025
Why is the flame effect too low on my Dimplex Indoor Fireplace?
- M
  melinda50Aug 9, 2025
  If the flame effect on your Dimplex Indoor Fireplace is too low, consider the following: * The Metal Disc in the transducer might be dirty. Clean the Metal Disc with the soft brush supplied. * The wire from the Transducer Unit could be sitting over the metal disc. Direct the wire to the back of the sump and make sure it sits into the side slot exiting the sump. * The air filter may need cleaning. Remove the air filter and clean it. * The air filter may be positioned incorrectly. Reposition the air filter.
J
jonesshawnAug 14, 2025
Why does my Dimplex Indoor Fireplace have an unpleasant smell?
- M
  Maria MoonAug 14, 2025
  An unpleasant smell from your Dimplex Indoor Fireplace could be due to dirty or stale water. Clean the unit as described under maintenance. Also, ensure you are using only filtered tap water, as unfiltered tap water can cause this issue.
J
Jerry KellerAug 19, 2025
Why is the Dimplex OPTIMYST CAS400L flame effect too low?
- D
  davidpittmanSep 12, 2025
  If the flame effect is too low on your Dimplex Indoor Fireplace, the metal disc in the transducer might be dirty, or the wire from the Transducer Unit might be sitting over the metal disc. Clean the metal disc with the soft brush supplied, directing the wire to the back of the sump. Additionally, the air filter may need cleaning or repositioning.
A
annehenryAug 25, 2025
What to do if Cd51 error is displayed on Dimplex Indoor Fireplace?
- A
  Amber DoyleAug 25, 2025
  If the Cd51 Error is displayed on the remote control of your Dimplex Indoor Fireplace, it indicates a low water level. Refill the product with water, ensuring the water tank is full and there is water in the sump.
B
Brian HunterAug 29, 2025
What to do if Cd57 error is displayed on Dimplex OPTIMYST CAS400L remote control?
- D
  danielcarterAug 29, 2025
  If the Cd57 Error is displayed on the remote control, and the Dimplex Indoor Fireplace won't operate with LEDs continuously blinking three times, ensure there are no leaks in the sump. Also, check that the floats are moving freely within the sump and that the product is level. This error indicates that the time from max level to min level is too short, or there are conflicting water level readings.

Summary

Important Safety Advice

Operational Warnings and Damage

Do not cover appliance; avoid using if damaged or with faulty cord.

Placement and Power Access

Adhere to location restrictions, ensure plug accessibility, and manage cord.

Device Isolation and User Responsibility

Unplug when not in use; user ages 8+, supervision for children.

Electrical Safety Requirements

Ensure appliance is earthed and connected to correct AC voltage supply.

Installation Instructions

Before You Start Installation

Ensure all packing is removed and check supply voltage matches appliance.

Appliance Installation Guidelines

Fit securely into structures like furniture or fireplace surrounds.

Essential Venting Requirements

A cavity of at least 100cm² is required for air circulation.

Filling the Water Tank

Steps to refill the water tank with filtered tap water.

Operating the Fire

Manual Controls Overview

Describes switches A and B for power and flame effect.

Remote Control Operation

Identifies buttons 1-6 on the remote control.

Pairing the Remote Control

Step-by-step guide to pair the remote to the product.

Setting Date and Time

Remote Control Functions

Switching the Product On;Off

How to turn the fire on and off using the remote control.

Setting the Flame Height

Adjusting the flame effect from F1 to F6 using the remote.

Remote Control Settings

Setting the Volume Level

Adjusting audio output level from 01 to 06, or muting.

Setting up the 7-day Timer

Programming on/off times for four periods over seven days.

Timer Programming

Copying Timers to Other Days

Duplicating set timer periods to different days of the week.

Operating in Timer Mode

Activating and managing the 7-day timer for automatic operation.

Maintenance Procedures

General Maintenance Tips

Advice on water use, surface level, and general care.

Refilling the Water Tank

Steps to refill the tank when the flame effect shuts off.

Cleaning the Water Tank

Instructions for cleaning the water tank and its cap seal.

Cleaning the Sump

Instructions for cleaning the sump and its components like the nozzle.

Additional Information

After Sales Service and Warranty

Details on the two-year guarantee and repair/exchange policy.

Recycling Electrical Products

Guidance on disposing of the product responsibly within the EU.

Patent and Patent Applications

List of patents and patent applications covering the product range.

Troubleshooting Guide

Flame Effect Not Starting

Checks for plug, water level, connector, and transducer seating.

Low Flame Effect

Addresses dirty metal disc, wire position, or air filter issues.

Unpleasant Smell

Cause is dirty or stale water; use filtered tap water.

Error Code Displayed

Cd51 (low water), Cd57 (time conflict), or LEDs blinking (level readings).