Dimplex OPTIMYST CAS400L

Other manuals for Dimplex OPTIMYST CAS400L

Information Guide50 pages

Questions and Answers

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Rebecca MillerAug 4, 2025
How to fix Dimplex Indoor Fireplace flame effect not starting?
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  Connor AndersonAug 4, 2025
  If the flame effect on your Dimplex Indoor Fireplace isn't starting, there are several things to check: * Ensure the mains plug is correctly plugged into the wall socket. * Verify that the water tank is full and there is water in the sump. * Make sure the low voltage connector is properly connected. * Confirm that the Transducer Unit is sitting correctly in the molded recess in the sump.
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Gabrielle SmithAug 9, 2025
Why is the flame effect too low on my Dimplex Indoor Fireplace?
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  melinda50Aug 9, 2025
  If the flame effect on your Dimplex Indoor Fireplace is too low, consider the following: * The Metal Disc in the transducer might be dirty. Clean the Metal Disc with the soft brush supplied. * The wire from the Transducer Unit could be sitting over the metal disc. Direct the wire to the back of the sump and make sure it sits into the side slot exiting the sump. * The air filter may need cleaning. Remove the air filter and clean it. * The air filter may be positioned incorrectly. Reposition the air filter.
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jonesshawnAug 14, 2025
Why does my Dimplex Indoor Fireplace have an unpleasant smell?
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  Maria MoonAug 14, 2025
  An unpleasant smell from your Dimplex Indoor Fireplace could be due to dirty or stale water. Clean the unit as described under maintenance. Also, ensure you are using only filtered tap water, as unfiltered tap water can cause this issue.
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Jerry KellerAug 19, 2025
Why is the Dimplex OPTIMYST CAS400L flame effect too low?
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  davidpittmanSep 12, 2025
  If the flame effect is too low on your Dimplex Indoor Fireplace, the metal disc in the transducer might be dirty, or the wire from the Transducer Unit might be sitting over the metal disc. Clean the metal disc with the soft brush supplied, directing the wire to the back of the sump. Additionally, the air filter may need cleaning or repositioning.
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annehenryAug 25, 2025
What to do if Cd51 error is displayed on Dimplex Indoor Fireplace?
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  Amber DoyleAug 25, 2025
  If the Cd51 Error is displayed on the remote control of your Dimplex Indoor Fireplace, it indicates a low water level. Refill the product with water, ensuring the water tank is full and there is water in the sump.
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Brian HunterAug 29, 2025
What to do if Cd57 error is displayed on Dimplex OPTIMYST CAS400L remote control?
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  danielcarterAug 29, 2025
  If the Cd57 Error is displayed on the remote control, and the Dimplex Indoor Fireplace won't operate with LEDs continuously blinking three times, ensure there are no leaks in the sump. Also, check that the floats are moving freely within the sump and that the product is level. This error indicates that the time from max level to min level is too short, or there are conflicting water level readings.