9
Symptom Cause Corrective Action
The flame eect will
not start.
Mains plug is not plugged in.
Low water level.
Low voltage connector not connected
properly. (Fig. 5)
The Transducer Unit is not sitting correctly
in the sump
Check plug is connected to wall socket
correctly.
Check that the water tank is full and there is
water in the sump.
Check that the connector is inserted
correctly. (Fig. 5)
Ensure the Transducer in sitting down into
the moulded recess in the sump
The flame eect is too
low.
Flame eect knob is set too low.
(Fig. 10)
The Metal Disc in the transducer might be
dirty (Fig. 14)
The wire from the Transducer Unit is sitting
over the metal disc
Increase level of flame by using Remote
Control (See Section for Operating the
Product)
Clean the Metal Disc with soft brush
supplied. (Fig. 14) See ‘Maintenance.’ for a
step by step procedure.
Direct the wire to the back of the sump and
make sure it sits into the side slot exiting the
sump.
Unpleasant smell
when unit is used.
Dirty or stale water.
Using unfiltered tap water.
Clean the unit as described under
maintenance.
Use only filtered tap water.
The flame eect has
too much smoke.
Flame eect setting is too high. Turn the flame eect Control knob ‘D’ to
the right, about ¼ a turn, at a time. Give the
flame generator some time to adjust to the
new setting. (Fig. 10)
Main lamps are not
working and there are
no flames or smoke.
There is no water in the water tank Follow instructions under
Maintenance, ‘Filling the water tank’.
Check the plug is connected to the wall
socket correctly and that Switch ‘A’ Fig. 10 is
in the ‘ON’ (I) position.
Troubleshooting
PATENT / PATENT APPLICATION
Products within the Optimyst range are protected by one or more of the following patents and patent applications:
Great Britain GB 2402206, GB 2460259, GB 2460453, GB 2418014, GB 2465738, GB 2449925, GB 2465537,
GB2455277, GB1020534.2, GB1020537.5, GB1110987.3
United States US 7967690, US 2010299980, US 2011062250, US 2008028648, US 13/167,042
Russia RU2008140317
European EP 2029941, EP 2201301, EP 2315976, EP 1787063, EP07723217.1, EP11170434.2, EP 11170435.9
China CN 101883953, CN 200980128666.2, CN 101057105, CN 101438104
Australia AU 2009248743, AU 2007224634
Canada CA 2725214, CA 2579444, CA 2645939
International Patent Application WO 2006027272
South Africa ZA 200808702
Mexico MX 2008011712
Korea KR 20080113235
Japan JP 2009529649
Brazil BR P10708894-9
India IN 4122/KOLNP/2008
New Zealand NZ 571900
To Next Page
Loading...
Need help?
General
