Chapter 5 - Help & Troubleshooting
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Chapter
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Chapter
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Chapter
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Chapter
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Possible Causes:
Blue, black, gray or snowy screen
Your TV displays a blue, black, gray or snowy screen.
- Your TV and/or your receiver are not powered on.
- The DIRECTV
®
Receiver and most TVs and VCRs let you toggle between different video sources. Your TV may be on a different input
source than what you are trying to view.
Solution:
- Check that DIRECTV
®
Receiver and TV are both powered on.
- If snowy screen, make sure your TV is on channel 3 or 4.
- Press TV INPUT on your DIRECTV remote to cycle through the “sources” or pieces of equipment whose signal is displayed on your
TV. TV INPUT must be programmed to work; see Chapter 4, “System Setup, Remote Control” for instructions.
- Press the INPUT button on the TV remote control to change the video source.
- Press the TV/VCR button on the VCR remote or on the VCR’s front panel.
- If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTV
®
Receiver back on.
- Check your connections and cables.
Frequently Asked Questions