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DIRECTV
®
NON-DVR USER GUIDE
Possible Causes:
DIRECTV
®
Receiver will not turn on
Your receiver won’t turn on with either the remote or from the front panel.
- Remote batteries are dead.
- Receiver or power strip is not plugged in to a power source, or power cord is not plugged in to receiver.
- Wall outlet is dead.
Solution:
- If remote is not turning on the receiver:
• Make sure mode switch is all the way to left, then press PWR button on remote.
• If still not responding, check batteries – green light should blink when any key is pressed.
• If steady blinking, replace batteries.
• If solid green light, make sure nothing is blocking the IR sensor.
- If receiver does not respond to pressing the buttons on the front panel of the receiver:
• Verify power cord is plugged in at both the wall outlet and rear panel of the receiver.
• If receiver is plugged into a wall outlet, make sure it is not controlled by a wall switch.
• If receiver is plugged into a power strip, make sure power strip is working.
• If the power strip is not working, press the reset button on the power strip OR unplug and plug back in (not all power
strips have a reset button).
Frequently Asked Questions
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