5.2 Troubleshooting
Check first of all whether you can remedy the fault yourself by consulting this list before sending
your steam cleaner in to the Royal
®
Appliance Customer Service Centre.
Fault Possible cause Remedy
The operating pilot The appliance is not plugged Insert the mains plug into a
lamp fails to light up. into a socket or is not switched socket or switch the appliance
on. on.
The socket is faulty.
Check the socket by unplugging
the steam cleaner and plugging
in a different appliance.
The power cable is damaged. Have the cable replaced by
the Royal
®
Appliance Customer
Service Centre.
No steam is emitted The childproof lock is Push the yellow pin on the
when the steam button preventing release of the right-hand side of the steam
is operated. steam button. gun in to the left.
The water tank is empty. Top up with water
(see Section 4.4, page 15).
Only a very small The steam controller is on Turn the steam controller
amount of steam minimum. anticlockwise until sufficient
flows out. steam is emitted.
The steam iron fails The steam cleaner is not Switch the steam cleaner on.
to get hot. switched on.
The temperature controller Set the desired ironing
is on minimum.
temperature on the
temperature controller.
The appliance takes a The water tank is furred up. Descale the water tank
very long time to heat
(see Section 5.1, page 16).
up.
17
5 General
GB
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