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Dish Network 4K Joey - User Manual

Dish Network 4K Joey
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RECEIVER SET UP GUIDE
RECEIVER SET UP GUIDE
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Dish Network 4K Joey Specifications

General IconGeneral
BrandDish Network
Model4K Joey
CategoryReceiver
LanguageEnglish

Summary

Labeling Your Cables

Apply Cable Labels

Apply the blue label to the Home Video Network port cable and black/orange labels to A/V cables.

Disconnecting Your Cables

Disconnect Receiver and Power Cables

Disconnect cables from the old receiver and unplug the power cord.

Connecting the Cables to Your 4 K Joey

Connect Network, A;V, and Power Cables

Connect Home Video Network, HDMI/RCA, and power cables to the 4K Joey.

Powering Your Equipment

Power on TV and Plug in 4 K Joey

Ensure TV is powered on and plug the 4K Joey power cord into a wall outlet.

Verify System Setup Screen

Check that the System Setup screen appears on your TV.

Downloading the 4 K Joey Software

Wait for Software Download and Reboot

Allow the system to download software (approx. 20 min) and reboot automatically.

Pairing Your Remote Control

Pair Remote and Proceed

Press SAT button to pair remote, then highlight 'Next' and press SELECT.

Setting Your TV Configuration

Specify Location, Resolution, and Pair Remote

Set receiver location, configure display resolution (4K), and initiate remote pairing.

Testing Your 4 K Joey Connectivity

Test Internet Connection and Proceed

Wait for the system to test internet connectivity and then proceed to the next step.

Linking Your 4 K Joey to Your Hopper

Select Hopper, Link, and Confirm Status

Select your Hopper, wait for linking, and proceed when status is 'Linked' and 'Strong'.

Activating Your 4 K Joey

Call to Activate and Wait for Authorization

Call DISH to activate the 4K Joey and wait for the system authorization process.

Return Your Original Receiver

Pack, Label, and Return Original Receiver

Pack original receiver, apply return label, and return it via UPS.

Warning and Attention Symbols

Understand Safety Symbols and Warnings

Explains symbols for electrical hazards, important notices, and equipment class.

Important Safety Instructions

Follow All Safety and Care Instructions

Adhere to all safety guidelines regarding usage, cleaning, installation, and power.

Important Safety Instructions, cont.

Proper Equipment Care and Warnings

Details proper care, California Prop 65 warning, and general safety points.

Limited Warranty

Warranty Coverage, Exclusions, and Assistance

Details what the warranty covers, what it excludes, and how to get assistance.

Limited Warranty, cont.

Legal Limitations and Exchange Programs

Covers warranty legal limitations, advance/post receipt exchange programs, and accessory warranty.

Residential Customer Agreement

Contact Information and Scope of Agreement

Provides customer service contact details and defines the scope of the agreement.

Residential Customer Agreement, cont.

Agreement Acceptance and Service Details

Explains how to accept the agreement and outlines service definitions and restrictions.

Residential Customer Agreement, cont.

Programming, Pay-Per-View, and Internet Access

Details programming restrictions, ordering PPV, and accessing the internet via receiver.

Residential Customer Agreement, cont.

Viewing Policies and Service;Feature Changes

Covers private viewing, changes to services/features, and promotional offers.

Residential Customer Agreement, cont.

Billing Policies, Payments, and eAutoPay

Outlines payment policies, billing procedures, and the eAutoPay program.

Residential Customer Agreement, cont.

Payment Terms, Service Restart, and Fees

Details payment term alterations, service restart, billing errors, and early termination fees.

Residential Customer Agreement, cont.

Service Cancellation and Equipment Terms

Covers service cancellation policies, disconnection reasons, and equipment requirements.

Residential Customer Agreement, cont.

Equipment Details, Smart Cards, and DVR

Details smart cards, DVR functionality, receiver alterations, and proprietary components.

Residential Customer Agreement, cont.

Software License, Stolen Equipment, and Leased Equipment

Covers software license, reporting stolen equipment, and leased equipment terms.

Residential Customer Agreement, cont.

Leased Equipment Return and Defect Reporting

Instructions for returning leased equipment and reporting defects or damages.

Residential Customer Agreement, cont.

Service Transfer, Liability Limitations, and Piracy

Covers service transfer, liability limitations, piracy, infringement, and dispute resolution.

Residential Customer Agreement, cont.

Dispute Resolution and Arbitration Procedures

Details mandatory arbitration, dispute definition, informal resolution, and arbitration procedures.

Residential Customer Agreement, cont.

Class Action Waiver and Opting Out of Arbitration

Outlines class action waiver, right to opt out of arbitration, and miscellaneous provisions.

Residential Customer Agreement, cont.

General Terms and Credit Checks

Covers general notices, address changes, consent for calls, account security, and credit checks.

Residential Customer Agreement, cont.

Applicable Law, Remedies, and Waivers

Details applicable law, cumulative remedies, waiver of rights, and severability.

Residential Customer Agreement, cont.

Other Policies, Agreement Changes, and Third-Party Billing

Covers other policies, agreement changes, third-party billing, and privacy notices.

Residential Customer Agreement, cont.

Privacy Notice: Examining Information and Recourse

Details examining personally identifiable information, recourse for privacy violations, and notice changes.

Residential Customer Agreement, cont.

Exhibit 1 - Fees Schedule

Lists various fees associated with DISH services and equipment.

If You Need Help

Contact Support via Manuals, Chat, or Phone

Get help through documentation, online chat, or by calling customer service.

Software Notice

Software Control and Potential Limitations

Notes that software-controlled products may have unexpected behavior or bugs.

Copyright Notice

Copyright, Trademark, and Licensing Information

Details copyright, trademarks (DISH, HDMI, MoCA), Dolby license, and RF exposure rules.

FCC Compliance

FCC Rules Compliance for Device Operation

Covers FCC Part 15/68 compliance, RF exposure, and prohibited modifications.

FCC Compliance, cont.

Telephone Network Connection and Alarm Compatibility

Details FCC Part 68 connection rules, REN, telephone harm, and alarm equipment compatibility.

Agreement on Internet Usage

Internet Usage Policies and Content Disclaimers

Covers receiver access to web services, content limitations, and user acknowledgments.

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