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Dish Network 500 - User Manual

Dish Network 500
144 pages
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Page i
Contents
Important Safety Instructions.............................................iii
Chapter 1 - How to Get Started ..........................................1
Welcome! .....................................................1
Overview .......................................................2
New Features Video......................................2
Getting Started ..............................................3
Quick Tour of Basic Features .......................4
Quick Tour of the Menus ..............................6
Quick Tour of DishPVR Features .................10
Chapter 2 - Parts of the System .........................................15
The Receiver ................................................15
Remote Control ............................................20
Receiver Menus ...........................................27
TV and VCR Connections .............................29
Chapter 3 - Using the System.............................................31
Change Channels..........................................31
Use the Program Guide.................................31
Use the Program Banner...............................34
Use the Browse Banner ................................34
Buy a Pay Per View Program........................36
Use Themes..................................................37
Use Favorites List..........................................38
Use the Search Feature ................................40
Use Locks......................................................42
Use Event Timers..........................................48
Use Caller ID.................................................58
Use Dolby Digital Sound ...............................59
Use the DishDVR Features...........................60
Control Other Devices with the Remote........68
Upgrade the Receiver Software ....................79
Reset the Receiver........................................80
Change Program Languages ........................80
Set Up the Accessory Jack ...........................81
DishHOME Interactive TV Applications.........81

Table of Contents

Other manuals for Dish Network 500

Questions and Answers

  • K
    Kathryn CastilloAug 19, 2025
    How to fix black screen on Dish Network 500?
    • A
      Angelica CoxAug 19, 2025
      If your Dish Network Receiver's power light is on but the TV screen is black, first ensure the TV is plugged in, powered on, and the brightness and contrast are properly adjusted. If using RF or VHF connections, tune the TV to channel 3 or 4 to match the receiver's setting. Also, turn off the TV's text mode and closed caption features, and set the TV to S-Video or Video input. Check all cable connections, ensure the satellite dish has a clear view of the satellite, and verify the signal strength via the Point Dish and Signal Strength menu.
  • E
    Elizabeth BrownAug 21, 2025
    What to do if Dish Network 500 Receiver is missing recorded programs?
    • M
      michaelmccormickAug 21, 2025
      If your Dish Network Receiver is missing recorded programs, it may have recorded over them to make room for new recordings. To prevent this, use the My Recordings list to 'protect' on-demand recorded programs. Note that protecting too many recordings may limit space for new ones.
  • K
    kryanAug 23, 2025
    Why I can't watch entire auto recording on Dish Network Receiver?
    • S
      Susan AndersonAug 23, 2025
      If you can't watch the entire auto-recorded program on your Dish Network Receiver, it might be because the receiver ran out of recording space and began erasing the oldest parts. Changing the channel during auto-recording also erases the stored content. To ensure you can watch the entire program, use on-demand recording instead. Avoid changing channels while auto-recording.
  • E
    evelyn61Aug 26, 2025
    How to fix Dish Network 500 missing the beginning or end of recorded program?
    • W
      weeksdavidAug 26, 2025
      If your Dish Network Receiver misses the start or end of a recorded program, it's likely the program started earlier or ran longer than scheduled. Use the 'Start 1 min. early' option for event timers (excluding pay-per-view events). Alternatively, set a manual event timer with specific start and end times.
  • J
    Jeffrey BrownAug 28, 2025
    Why Dish Network 500 displays program is locked when setting event timer?
    • D
      Diana ClarkAug 28, 2025
      If your Dish Network Receiver displays a message that the program is locked, you must enter the password before setting an event timer for it.
  • J
    Jennifer ThompsonAug 30, 2025
    What to do if Dish Network Receiver displays error message when setting event timer?
    • M
      michaelwilliamsonAug 30, 2025
      If your Dish Network Receiver displays an error message when setting an event timer, it means you've reached the maximum number of event timers. Delete an existing timer to set a new one.
  • J
    jasonjohnsSep 2, 2025
    How to fix black box on TV screen with Dish Network?
    • D
      Damon KingSep 2, 2025
      If a black box fills the TV screen, it's likely the Closed Caption feature is enabled on the TV and set to Text mode. Use the TV remote and menus to disable the closed caption feature.
  • R
    rcruzSep 4, 2025
    Why is my Dish Network 500 Receiver skipping channels?
    • J
      James DavisSep 4, 2025
      Your Dish Network Receiver might be skipping channels because a Favorite List other than 'All Chan' is active. The receiver will skip channels not on that list. Also, if you have hidden adult channels and locked the receiver, it will skip those channels. To solve this, press GUIDE to ensure 'All Chan' is the active Favorite List. You may also need to unlock the receiver to view adult channels.
  • A
    Austin Coleman MDSep 6, 2025
    What to do if Dish Network Receiver is not recording programs on demand?
    • T
      Timothy BlairSep 6, 2025
      If your Dish Network Receiver didn't record a program on demand, ensure you pressed the RECORD button on the remote or set an Event Timer. Also, check the 'time left' in the My Recordings list, as the receiver may have run out of space, especially if many programs are 'protected'. A signal outage caused by bad weather during the recording could also be the cause.
  • M
    markthompsonSep 8, 2025
    What to do if Dish Network 500 Receiver channel is wrong?
    • K
      Kristen ReidSep 8, 2025
      If your Dish Network Receiver tunes to the wrong channel, you may have entered the channel number incorrectly, or the channel number may not exist. The receiver tunes to the closest available channel. If you entered a channel you haven't purchased, the receiver tunes to it and offers you the option to buy it. Carefully re-enter the channel number, or press the RECALL button to return to the previous channel. To purchase a channel, call Customer Service at 1-800-333-DISH (3474).

Summary

Important Safety Instructions

Chapter 1 - How to Get Started

Getting Started

Step-by-step instructions for ordering program packages and activating services.

Quick Tour of DishDVR Features

Explains the core functions of the DVR, including pause, play, and rewind.

Chapter 2 - Parts of the System

Remote Control

Comprehensive guide to the remote control, its buttons, and functions.

Chapter 3 - Using the System

Use the Search Feature

How to find programs or information using the system's search functionality.

Use Locks

Instructions for setting up parental controls, channel locks, and receiver security.

Use Event Timers

Guides on setting up timers for recording or tuning to programs automatically.

Use the DishDVR Features

Explains the advanced features of the DVR for recording and playback control.

Control Other Devices with the Remote

How to program the remote to control other home entertainment devices.

Upgrade the Receiver Software

Procedures for updating the receiver's operating software for new features.

Chapter 4 - Installation Instructions

Installing a DISH 500 Antenna

Step-by-step assembly and installation of the satellite dish antenna.

Chapter 5 - Reference

USE THE TROUBLE-SHOOTING TABLES

Guides on diagnosing and resolving common system issues using tables.

Dish Network 500 Specifications

General IconGeneral
BrandDish Network
Model500
CategoryReceiver
LanguageEnglish

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