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Dish Network 311 User Manual

Dish Network 311
99 pages
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Dish Network 311 Specifications

General IconGeneral
BrandDish Network
Model311
CategoryReceiver
LanguageEnglish

Summary

Important Safety Instructions

Chapter 1 Introduction

Welcome to DISHâ„¢

Welcomes the user to the DISH satellite service and its benefits.

Overview

Provides a general overview of the satellite receiver system and setup.

If You Need Assistance

Lists resources for help and support with the DISH system.

Quick Start Guide

Guides users through the initial activation and programming of the receiver.

About Satellite Television

Explains the basic principles of how satellite television works.

Satellite Signal Quality

Discusses factors affecting satellite signal quality like rain and solar interference.

Chapter 2 Parts of the System

Front Panel

Describes the buttons and features on the front of the receiver unit.

Back Panel

Details the various ports and connections on the rear of the receiver.

Remote Control

Explains the functions and operation of the remote control unit.

Remote Control Batteries

Provides instructions on how to replace the batteries in the remote control.

Using the Remote Control in SAT Mode

Explains how to use the remote control when it is set to SAT mode.

Using the Remote Control in TV Mode

Details how to use the remote control when it is set to TV mode.

Using the Remote Control in DVD Mode

Describes how to use the remote control when it is set to DVD mode.

Changing the Remote Control Address

Explains the procedure for changing the remote control's address for proper operation.

Recover Button

Describes the function of the Recover button for restoring video signal issues.

Control Other Devices with the Remote

Explains how to program the remote to control other electronic devices.

Limited Mode

Explains the limited functionality of the remote in specific modes.

SAT Auto-Tune

Describes the SAT Auto-Tune feature for ensuring the correct TV channel is used.

Enabling SAT Auto-Tune

Provides instructions on how to enable the SAT Auto-Tune feature.

SET UP THE REMOTE CONTROL

Guides users through programming the remote to control other devices.

CHECK THE DEVICE CODES

Explains how to find out which device code is set for the remote control.

INSTALLING THE RECEIVER IN AN EXISTING SYSTEM

Provides step-by-step instructions for connecting the receiver to other equipment.

Chapter 3 Using the System

Changing Channels

Explains the different methods for changing TV channels.

Using the Menus

Details how to navigate and use the receiver's on-screen menus.

Highlighting a Menu Option

Explains how to highlight options within the receiver's menus.

Selecting a Menu Option

Describes how to select an option once it is highlighted in a menu.

Canceling a Procedure

Provides instructions on how to cancel ongoing procedures or menus.

Using the Program Guide

Explains how to use the on-screen program guide to find and watch programs.

Opening the Program Guide

Describes the two methods for opening the program guide.

Selecting a Program in the Program Guide

Guides users on how to select a program from the guide to watch.

Using the Program Banner

Explains how to use the program banner for viewing program information.

Using the Browse Banner

Describes how to use the browse banner to see other available programs.

Ordering Pay-Per-View Programs

Guides users through the process of ordering pay-per-view content.

Using Themes

Explains how to browse and select programs based on themes.

Using Search

Details how to use the search feature to find specific programs.

DishHOME Interactive TV Applications

Introduces interactive TV applications available through the DISH button.

Using Favorites Lists

Explains how to create, manage, and use custom lists of favorite channels.

Making a Favorites List Active

Describes how to activate a created favorites list for viewing.

Changing the Name of a Favorites List

Guides users on how to rename their custom favorites lists.

Using Timers

Explains how to set timers for automatic channel changes or recording.

Event Timer Types

Lists and describes the different types of event timers available.

Event Timer Frequencies

Explains the frequency options for setting event timers.

Setting Up an Automatic Event Timer

Provides steps to set up an automatic event timer for programs.

Setting Up a Manual Event Timer

Guides users on setting up a manual event timer with custom times.

Quick Record

Explains how to quickly set up a one-time VCR event timer.

Overlapping Event Timers

Discusses how to handle or resolve conflicts with overlapping event timers.

Editing an Event Timer

Explains how to modify existing event timers.

Deleting an Event Timer

Guides users on how to remove unwanted event timers.

Creating VCR Event Timers

Details the process of setting up timers to record programs using a VCR.

Locks, Blacked-Out Programs, and Event Timers

Explains how locks, blackouts, and event timers interact with each other.

Setting Up the Receiver and VCR to Use a VCR Event Timer

Guides users on configuring the receiver to control a VCR for recording.

How to Set Locks: A Two Step Process

Outlines the two main steps involved in setting and activating receiver locks.

When You Have Locked the Receiver

Explains what happens and how to access locked items after locking the receiver.

Creating a Password

Provides instructions for creating a password to manage receiver locks.

Creating or Changing Rating (Content) Code Locks

Guides users on setting locks based on program content ratings.

MPAA Ratings

Explains the MPAA rating system for motion pictures.

TV Ratings

Describes the television rating system and audience content labels.

Creating or Changing Channel Locks

Guides users on setting locks for specific TV channels.

Locking the Receiver

Explains how to activate the receiver's lock system.

Unlocking the Receiver

Provides instructions for disabling receiver locks and entering the password.

Locking the Receiver Front Panel Control Buttons

Explains how to lock the physical buttons on the receiver unit.

Unlocking the Receiver Front Panel Control Buttons

Guides users on how to unlock the receiver's front panel buttons.

Locking Pay-Per-View Programs

Details how to lock all pay-per-view channels to prevent unauthorized access.

Hiding Adult or Locked Channels

Explains how to hide adult or locked channels from program guides.

Opening a Locked Item, or Opening the Locks Menu

Describes how to access locked content or the locks menu by entering a password.

Changing the Receiver Password

Guides users on how to change their existing receiver password.

Using Caller ID

Explains how to use the Caller ID feature to see incoming call information.

To Turn the Caller ID On and Off

Provides instructions for enabling or disabling the Caller ID feature.

Changing Program Languages

Explains how to change the audio language for programs, if available.

Changing Menu Languages

Guides users on changing the language of the receiver's menus.

Setting System Upgrades

Explains how to configure automatic software upgrades for the receiver.

Resetting the Receiver to Factory Default Settings

Guides users on resetting the receiver to its original factory settings.

Using Troubleshooting Tools

Introduces diagnostic tools available for troubleshooting receiver issues.

Diagnostics

Details the diagnostic tests available for checking receiver functionality.

Point Dish and Check Switch

Explains screens helpful for maximizing satellite signal and checking system components.

Chapter 4 Reference

Troubleshooting Tables

Provides tables to help diagnose and solve common system problems.

On-Screen Messages

Describes common on-screen messages and their possible causes and solutions.

Using the Remote Control

Offers troubleshooting tips for remote control operation issues.

Hearing a Program

Addresses issues related to no sound or incorrect audio language during playback.

Watching a Program

Covers common video display problems like black screens, frozen images, or snow.

Using the Menus

Provides troubleshooting advice for issues encountered when using the receiver menus.

Using the Program Guide or the Browse Banner

Offers solutions for problems with channel display or program listings.

Using Locks

Addresses issues where set locks are not taking effect or passwords are forgotten.

Changing Channels

Helps resolve problems with channel tuning or skipped channels.

Using Favorite Lists

Provides solutions for issues with applying or displaying favorite channel lists.

Buying a Pay-Per-View Program

Addresses issues related to unauthorized purchases or program availability.

Using the Telephone for Voice/Data/FAX

Helps resolve telephone line issues related to receiver communication.

Using Event Timers

Offers solutions for problems with setting up, operating, or overlapping event timers.

TV Codes

Lists manufacturer codes for programming the remote to control TVs.

VCR Codes

Lists manufacturer codes for programming the remote to control VCRs.

TV/VCR Combo Codes

Lists codes for programming remotes to control TV/VCR combination units.

DVD Players Codes

Lists manufacturer codes for programming the remote to control DVD players.

Tuner/Amplifier Codes

Lists manufacturer codes for programming the remote to control tuners or amplifiers.

DVD/VCR Combo Codes

Lists manufacturer codes for programming remotes to control DVD/VCR combination units.

TV/DVD Combo Codes

Lists manufacturer codes for programming remotes to control TV/DVD combination units.

Appendix

Limited Warranty

Outlines the terms and conditions of the product's limited warranty.

What the Warranty Covers

Details the specific aspects and components covered by the warranty.

What the Warranty Does Not Cover

Lists exclusions and limitations of the product's warranty coverage.

Legal Limitations

States the legal disclaimers and limitations of liability related to the product.

If You Need Assistance

Provides contact information and procedures for obtaining customer support.

DISH's Exchange Programs

Describes the programs available for replacing defective equipment.

FCC Compliance

Provides information regarding FCC regulations and compliance for the device.

Telephone Communication

Details FCC rules and requirements for telephone network connections.

Radio Interference

Explains FCC rules on radio interference and how to mitigate it.

Receiver Information

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