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Chapter 3
Using the System
RESETTING THE RECEIVER TO FACTORY DEFAULT
SETTINGS
Use these instructions if you want to reset the receiver to be the same as
when it was shipped.
Note: Resetting the receiver discards all Favorite Lists except the All Chan
and
All Sub lists. If you have set any locks on the receiver, and the receiver
is locked, these locks will be kept. Only the Customer Service Center can
reset the receiver to bypass a receiver lock.
1. Press the
MENU button.
2. Select the
System Setup option.
3. Select the
Installation option.
4. Select the Factory Defaults option.The receiver displays a Warning
message, prompting you to confirm that you want to reset the receiver.
5. Select the
Yes option to confirm the reset. The receiver resets, and then
displays the
Installation menu.
USING TROUBLESHOOTING TOOLS
Your receiver has diagnostic tools that a Customer Service Representative
may ask you to use if you should ever run into problems while using your
equipment. Even though these tools are quite helpful, it is recommended
that you only use them when on the phone with a DISH representative.
RESETTING YOUR RECEIVER
Reset your receiver as directed by the Customer Service Representative as
follows:
1. Press and hold the front panel POWER until the green indicator blinks
once and the TV screen goes blank.
2. Release the front panel POWER button. It will take a few minutes for
your receiver to reset and come back on. When you reset your receiver,
your receiver will download an updated
Program Guide.