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Dish Network Hopper User Manual

Dish Network Hopper
138 pages
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HOPPER
WHOLE-HOME HD DVR SYSTEM
USER GUIDE

Table of Contents

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Dish Network Hopper Specifications

General IconGeneral
Storage Capacity2TB
Tuners16
4K SupportYes
Whole-Home DVRYes
Commercial SkipYes (AutoHop)
Video OutputHDMI
Audio OutputHDMI, Optical
ConnectivityEthernet, Wi-Fi
Output Resolution1080p, 720p
Supported AppsNetflix, YouTube, Pandora

Summary

Introduction

Welcome to DISH

Provides a brief overview of DISH and the new Hopper system.

How to Use This User Guide

Explains how the user guide is divided and the conventions used throughout.

About Your DISH Account

Describes how to order packages and find information about your DISH account.

Watching TV Now

Guides on finding a program to watch, pausing live TV, and recording favorite shows.

Additional Services

Details on Pay-Per-View, On Demand, and DISH Online services.

About Satellite TV Reception

Explains how satellite television service works and the effects of weather.

Why Connect to a Phone Line or Broadband Internet?

Explains the benefits of connecting the Hopper to a phone line or internet.

Moving On-Screen Logo

Describes the DISH logo and tips displayed when the Hopper is turned off.

Receiver & Remote Control

Hopper HD DVR Overview

Provides an overview of the DISH satellite TV system and its components.

Remote Control

Explains the features and functions of the included remote controls.

Hopper Front Panel

Details the buttons and indicators on the front panel of the Hopper receiver.

Hopper Back Panel

Describes the various output and input ports on the back of the Hopper receiver.

Using the On-Screen Menus

Explains how to navigate and select options within the receiver's on-screen menus.

Using Text Fields

Guides on entering information using the on-screen keyboard or number pad.

Finding Programs to Watch

Changing Channels

Methods for changing channels using the remote control or number pad.

Using the Program Guide

How to use the Electronic Program Guide (EPG) to find programs and set timers.

Using the Browse Banner

How to view other programs on or coming soon while watching the current program.

Using Themes and Search

Features to find programs by type, category, or keyword.

Using Picture-In-Picture (Hopper Only)

Instructions for watching two programs simultaneously on the nearby TV.

Using Multi-Channel Recall

Feature to quickly return to previously viewed channels.

Starting in One Room and Finishing in Another

How to pause a program in one room and resume it in another.

Homes With a Second Hopper Installed

Accessing the DVR library on a second Hopper from any Joey Receiver.

Pay-Per-Programs

Pay-Per-View

How to order and watch Pay-Per-View events using the remote control or online.

DISH On Demand

Enjoying movies and TV shows anytime through the DISH Video On Demand service.

Blockbuster @Home™

Accessing a library of movies, games, and shows through DISH's partnership.

DishOnline.com

Viewing authorized programming over the Internet via your Hopper.

Ordering Considerations

Important considerations and tips for ordering pay-per-view programs.

Favorites Lists

What Are Favorites Lists?

Custom lists of favorite channels that can be created and managed.

Creating or Changing Favorites Lists

How to edit and manage channels within your custom Favorites Lists.

Naming Favorites Lists

Instructions on how to rename your custom Favorites Lists.

Using Favorites Lists

How to apply and cycle through your created Favorites Lists.

Parental Controls

What Are Locks and Restrictions?

Understanding how to password-protect programming based on ratings or channels.

Copying Locks From Your Hopper to a Joey

How to copy parental control settings from your Hopper to Joey Receivers.

Creating or Changing a Password

Steps to set up or modify the password for parental controls.

Creating or Changing Ratings Restrictions

Locking programs based on MPAA ratings and expanded content labels.

Creating or Changing Channel Locks

How to lock or unlock specific channels to restrict access.

Hiding Adult Content or Locked Channels

Preventing display of adult or locked channels in guides and lists.

Multimedia and Apps

Using the Home Media Feature

View photos, play music, and watch videos from digital media devices.

Using Apps on Your Hopper

Accessing web-based applications like news, weather, and games on your TV.

My Account/Customer Support

Accessing account details, adding programming, and managing your bill.

Digital Video Recordings

What is a DVR?

Explains the functionality of the Hopper HD DVR for recording and playback.

Pausing a Program

How to pause live TV for interruptions and resume viewing.

Reverse, Fast Forward, and Skip

Using DVR buttons to navigate quickly through recorded or live programs.

Slow Motion and Frame-By-Frame

Features to slow down live TV or recorded playback for detailed viewing.

Recording a Live Program

Instructions on how to record the current program or extend its duration.

Playing a Recorded Program

How to access and play back recorded programs from the DVR library.

Recording While Watching Different Programs

How to record one or two programs while watching another.

Other Recording Options

Settings for timers, including frequency, folders, and protection.

Grouping and Sorting Recordings

Options to organize and sort recorded programs in the My Recordings list.

Recording Future Programs

Using PrimeTime Anytime™

Enabling and using the feature to record favorite shows automatically.

Timers and Recordings

Understanding event timers, timer types, frequencies, and priorities.

Using the Timers List

Managing event timers, sorting, and editing individual or all occurrences.

Using the Daily Schedule

Reviewing and managing planned timers for today and upcoming days.

Setting Up an Event Timer

Steps to create a timer to record a future program or event.

Setting Up a Seek & Record™ Timer

Creating timers based on search criteria to record programs automatically.

Changing or Deleting a Timer

How to modify, skip, or remove existing event timers.

Remote Control Setup

Pairing Your Remote Control

Instructions for pairing the remote control to your Hopper or Joey receiver.

Controlling Other Components

Programming the remote to control TVs, DVD/Blu-ray players, and amplifiers.

Setting Up by Learning From Another Remote

Enabling the remote's learning function to capture commands from other remotes.

Controlling a Tuner or Amplifier

Using the remote control's AUX mode to manage tuners or amplifiers.

The Locate Remote Feature

How to find a misplaced remote control using the receiver's locator function.

Sending Discrete Power On and Off

Using IR commands for reliable power control of satellite receivers.

Remote Control Tips

Helpful tips regarding remote control placement, limited mode, and antenna connection.

Remote Control Questions

Answers to common questions about remote control operation and troubleshooting.

Receiver Customization

Using Multimedia

Viewing photos and managing external hard-disk drives for expanded storage.

Using Caller ID

Setting up and displaying caller ID information on your TV screen.

Customizing the Guide and Channel Lists

Adjusting program guide display, channel order, and recall features.

Changing Languages

Selecting alternate audio languages and descriptive video for programs.

Using Closed Captioning

Customizing display options for closed captions on programs and recordings.

Using Audio Output

Configuring audio settings, including Dolby Digital and volume leveling.

Resetting to Factory Defaults

Restoring receiver settings to their original factory default configuration.

Scheduling Receiver Updates

Information on how the receiver automatically updates its software and guide data.

Using TV Everywhere

Watching live TV and DVR recordings on computers, smartphones, and tablets.

Connections and Setup

Connecting the Hopper HD DVR

Instructions for connecting the Hopper HD DVR to a nearby TV via HDMI or YPbPr.

Connecting the Joey Receiver(s)

How to connect Joey receivers to remote TVs for Whole-Home DVR services.

Connecting to Your Dish Antenna

Steps for connecting the Hopper HD DVR to the satellite dish antenna.

Connecting the Phone Line

How to connect the receiver to an active phone line for services.

Connecting to Broadband Internet

Instructions for connecting the receiver to a home network via broadband internet.

Using Troubleshooting Tools

Accessing tools like System Wizard, receiver reset, and diagnostic tests.

Reference

Troubleshooting Tables

Tables detailing common problems, their possible reasons, and solutions.

Remote Control Device Codes

Manufacturer codes for programming the remote to control other devices.

Appendix

Limited Warranty

Details the terms and conditions of the product's limited warranty.

Residential Customer Agreement

The legal terms and conditions governing the use of DISH Network services.

FCC Compliance

Information regarding FCC regulations and compliance statements.

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