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Dish Network Hopper Sling User Manual

Dish Network Hopper Sling
143 pages
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WHOLE-HOME DVR
USER GUIDE

Table of Contents

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Dish Network Hopper Sling Specifications

General IconGeneral
DVR Storage Capacity2TB
Video OutputHDMI
Voice RemoteYes
Simultaneous Recordings16
Playback FeaturesPause, rewind, fast forward
Streaming CapabilityYes
Supported Resolutions4K (with compatible TV)
Tuner Count16
ConnectivityWi-Fi, Ethernet
Mobile StreamingYes (via Dish Anywhere app)
Sling IntegrationYes
Remote AccessYes (via Dish Anywhere app)

Summary

Introduction

WELCOME

General greeting and overview of DISH services.

HOW TO USE THIS USER GUIDE

Explains the structure and conventions of the user guide.

ABOUT YOUR DISH ACCOUNT

Information on managing programming packages and account details.

WATCHING TV NOW

Basic steps for finding and viewing programs on your receiver.

ADDITIONAL SERVICES

Details on Pay-Per-View, On Demand, and DISH Online services.

ABOUT SATELLITE TV RECEPTION

Background information on how satellite TV reception works.

WHY CONNECT TO A PHONE LINE OR BROADBAND INTERNET?

Explains the benefits of connecting your receiver to a network.

Safety Information

IMPORTANT SAFETY INSTRUCTIONS

Critical safety guidelines for installing and using the system.

PROPER CARE OF YOUR EQUIPMENT

Instructions for cleaning, maintaining, and handling the equipment.

Receiver & Remote Control

HOPPER WITH SLING HD DVR OVERVIEW

Provides a general overview of the Hopper HD DVR system's capabilities.

REMOTE CONTROL(S)

Explains the features and functions of the system's remote controls.

Remote Control Batteries

Instructions on how to replace and maintain remote control batteries.

Adjusting the Remote-Control Antenna

Guidance on optimizing the remote control antenna for better performance.

THE LOCATE REMOTE FEATURE

How to use the feature to find a misplaced remote control.

PAIRING YOUR REMOTE CONTROL

Steps to pair the remote control with your receiver for operation.

CONTROLLING OTHER COMPONENTS

Instructions on programming the remote to control other devices like TVs and DVD players.

HOPPER WITH SLING FRONT PANEL

Description of buttons and indicators on the front panel of the receiver.

HOPPER WITH SLING BACK PANEL

Identification of all ports and connections on the back panel of the receiver.

USING THE ON-SCREEN MENUS

How to navigate and use the receiver's on-screen menu system.

USING TEXT FIELDS

Methods for entering information into text fields using the remote.

TV Basics

CHANGING CHANNELS

Methods for changing channels using the remote or front panel.

USING THE PROGRAM GUIDE

How to navigate and use the Electronic Program Guide (EPG).

USING THE BROWSE BANNER

How to view currently airing and upcoming programs while watching TV.

USING THEMES AND PREDICTIVE SEARCH

Tools for finding programs by category, keywords, or actors.

USING PICTURE-IN-PICTURE

How to watch two programs simultaneously on one screen.

HOMES WITH A SECOND HOPPER WITH SLING INSTALLED

Information on setting up and using multiple Hoppers for Whole-Home DVR.

On Demand and Pay-Per-View

PAY-PER-VIEW

How to order and watch Pay-Per-View events and movies.

DISH ON DEMAND

Accessing and viewing on-demand movies and TV shows.

ORDERING CONSIDERATIONS

Important details and terms related to ordering content.

Favorites Lists

WHAT ARE FAVORITES LISTS?

Explanation of custom channel lists for easier navigation.

CREATING OR CHANGING FAVORITES LISTS

Steps to create, edit, and rename custom channel lists.

USING FAVORITES LISTS

How to activate and use your created Favorites Lists.

Parental Controls

WHAT ARE LOCKS AND RESTRICTIONS?

Overview of parental control features like locks and password protection.

CREATING OR CHANGING A PASSWORD

Steps to set up or modify the parental control password.

CREATING OR CHANGING RATINGS RESTRICTIONS

How to set restrictions based on program ratings (MPAA, TV).

CREATING OR CHANGING CHANNEL LOCKS

How to lock specific channels to prevent unauthorized viewing.

HIDING ADULT CONTENT OR LOCKED CHANNELS

How to hide channels from the program guide and menus.

Apps and Features

USING THE HOME MEDIA FEATURE

How to connect and play media from other devices on your TV.

USING APPS ON YOUR HOPPER WITH SLING

Accessing and using web-based applications on your TV.

MY ACCOUNT/CUSTOMER SUPPORT

Accessing account information and getting customer support.

WHAT’S HOT

Feature to find popular TV shows and sports events.

BLUETOOTH® AUDIO STREAMING

Instructions for streaming audio wirelessly to Bluetooth devices.

USB DIGITAL OVER-THE-AIR TUNER

How to connect and use a tuner for free local over-the-air channels.

Digital Video Recordings

WHAT IS A DVR?

Explanation of Digital Video Recorder (DVR) functionality.

PAUSING A PROGRAM

How to pause live TV or recorded programs.

REVERSE, FAST FORWARD, AND SKIP

Using DVR controls for playback navigation.

RECORDING A LIVE PROGRAM

Steps to record a program currently being watched.

PLAYING A RECORDED PROGRAM

How to access and play back recorded content from your DVR.

GROUPING AND SORTING RECORDINGS

Methods for organizing and finding recorded programs.

Recording Future Programs

USING PRIMETIME ANYTIME™ AND AUTOHOP™

Feature for automatic recording of prime-time shows and skipping commercials.

TIMERS AND RECORDINGS

Understanding timer types, frequency, and priority for recording.

USING THE TIMERS LIST

How to view, manage, and edit event timers.

SETTING UP AN EVENT TIMER

Steps to create a timer for recording future programs.

CHANGING OR DELETING A TIMER

How to modify or remove existing recording timers.

User Preferences

USING MULTIMEDIA

Viewing photos and managing external hard drives.

USING CALLER ID

Setting up and viewing caller ID information on screen.

CUSTOMIZING THE GUIDE AND CHANNEL LISTS

Adjusting the program guide display and channel order.

CHANGING LANGUAGES

Selecting alternate audio languages for programs.

USING CLOSED CAPTIONING

Customizing closed captioning display options.

USING AUDIO OUTPUT

Configuring audio output settings for surround sound.

RESETTING TO FACTORY DEFAULTS

Restoring receiver settings to their original factory configuration.

Connectivity

CONNECTING THE HOPPER WITH SLING HD DVR

Steps for connecting the receiver to a TV via HDMI or component cables.

CONNECTING THE JOEY RECEIVER(S)

How to connect Joey receivers for Whole-Home DVR viewing.

CONNECTING THE PHONE LINE

Instructions for connecting the receiver to a telephone line for service.

CONNECTING TO BROADBAND INTERNET

Steps to connect the receiver to a home network via Wi-Fi or Ethernet.

USING DISH ANYWHERE

Accessing live TV and DVR content remotely via internet-connected devices.

USING TROUBLESHOOTING TOOLS

Utilizing built-in tools to diagnose and resolve system issues.

Reference

TROUBLESHOOTING TABLES

A guide to common problems and their solutions.

Message Numbers Troubleshooting

Explains common error message codes and their meanings.

Changing Channels Troubleshooting

Solutions for issues related to channel selection and display.

Remote Control Troubleshooting

Solutions for problems with the remote control not functioning correctly.

Watching a Program Troubleshooting

Troubleshooting steps for common issues while viewing programs.

Favorites Lists Troubleshooting

Solutions for problems with favorites lists not displaying correctly.

Timers Troubleshooting

Solutions for issues with recording timers not working as expected.

Hearing a Program Troubleshooting

Troubleshooting steps for audio problems like no sound or foreign language.

Caller ID Troubleshooting

Solutions for problems with the Caller ID feature not displaying calls.

Locks Troubleshooting

Solutions for issues with parental control locks not taking effect.

Menus Troubleshooting

Solutions for problems with on-screen menus closing unexpectedly.

REMOTE CONTROL DEVICE CODES

Manufacturer codes for programming the remote to control other devices.

Appendix

LIMITED WARRANTY

Details on the warranty coverage, limitations, and exclusions for the equipment.

RESIDENTIAL CUSTOMER AGREEMENT

Terms and conditions governing the provision of DISH Network services.

FCC COMPLIANCE

Regulatory compliance information related to FCC rules and telephone connections.

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