4
About Your DISH Account
Chapter 1
ABOUT YOUR DISH ACCOUNT
This section describes how to order your packages and provides information on how to
find information about your DISH account.
Ordering Your Programming Packages
Before you can enjoy your new Hopper HD DVR, order your programming packages.
1 Press POWER on the front panel to turn on the Hopper.
2 Press SYSTEM INFO on the front panel to display the System Information screen on the
TV where your Hopper with Sling is located.
3 Call 1-800-333-DISH (3474) and tell the Customer Service Center representative that the
system has been installed and you would like to begin receiving services. A representative
will explain the available DISH packages. Give the representative information from the
System Information screen displayed on the TV where your Hopper with Sling is located.
4 The representative will send a signal via the satellite to activate your DISH services. This
process usually takes just a few minutes.
5 If the System Information menu screen is still displayed on your TV screen, select Done.
Where to Find Information on Your Account
If you want to know about charges to your DISH account or if you would like to make
changes to your programming packages, be sure to have your account information handy
and choose one of the following:
• Go to our website at www.mydish.com/myaccount
• Press MENU on your remote control and then select Customer Support.
• Call the DISH Customer Service Center at 1-800-333-DISH (3474).
Note: Additional authorization may be required before certain types of programs and/or
optional over-the-air broadcasts can be viewed; certain additional fees may apply.
913.book Page 4 Tuesday, January 15, 2013 4:57 PM
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