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Dish Hopper User Manual

Dish Hopper
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RECEIVER SETUP GUIDE
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Dish Hopper Specifications

General IconGeneral
DVR Storage2TB
Whole-Home DVRYes
CategoryReceiver
ConnectivityEthernet, Wi-Fi
Remote ControlVoice Remote
HDMI Output1
Dolby Digital SupportYes
Voice ControlYes
Video OutputHDMI
Audio OutputHDMI, Optical Audio
TypeSatellite Receiver
Output Resolution1080p
Optical Audio Output1

Summary

Labeling Your Cables

Label Home Video Network Cable

Attach the blue label to the cable connected to the "Home Video Network" port.

Label Audio/Video Connection Cables

Attach appropriate labels (black, orange, red) to HDMI, RCA, or YPbPr cables.

Label Ethernet Cable

Attach the yellow label to the cable connected to the "Ethernet" port.

Label Phone Cable

Attach the white label to the cable connected to the "Phone" port, if applicable.

Label Remote Antenna Cable

Attach the green label to the cable or antenna connected to the "Remote Antenna" port.

Disconnecting Your Cables

Disconnect Cables from Receiver

Disconnect cables only at the end connected to the receiver being replaced.

Connecting the Cables to Your Replacement Receiver

Connect Home Video Network Cable

Connect the Home Video Network cable to the designated port on the replacement receiver.

Connect Audio/Video Cables

Connect HDMI, YPbPr, or RCA cables from the TV to the corresponding ports.

Connect Ethernet Cable

Connect the Ethernet cable to the "Ethernet" port on the replacement receiver.

Connect Phone Cable

Connect the Phone cable to the "Phone" port on the replacement receiver, if applicable.

Connect Remote Antenna

Connect the remote antenna to the "Remote Antenna" port on the replacement receiver.

Install Smart Card

Open the panel and ensure the Smart Card is securely inserted into the slot.

Powering Your Equipment

Connect TV and Receiver Power

Plug the TV cord into the wall outlet and turn on the TV. Plug the receiver power cord into a wall outlet.

Verify System Setup Screen

Ensure the System Setup screen is displayed; check TV input if not.

Acquiring a Satellite Signal

Automatic Signal Acquisition

Wait for the system to automatically acquire satellite signals.

Retest Installation if Needed

If installation tests fail, check cable connections and retest using the remote control.

Pairing Your Remote Control & Setting Your Hopper Location

Pair Remote Control

Press the SAT button on your remote control to pair it with your Hopper.

Set Hopper Location

Use remote arrows to select Hopper location, then highlight "Next" and press SELECT.

Downloading the Hopper Software

Wait for Software Download

Allow approximately 20 minutes for the system setup wizard to download Hopper software.

Receiver Reboot After Download

The Hopper will automatically reboot once the software download is complete.

Setting Your TV Configuration

Configure Display Resolution

Select your TV's resolution using the remote control and press SELECT, then highlight "Next".

Confirm TV Display Settings

Highlight "Keep" and press SELECT to retain your chosen TV display configuration.

Pair TV with Remote Control

Select "Pair with Remote Control" and then press SELECT to begin the TV pairing wizard.

Use TV Pairing Wizard

Follow step-by-step instructions in the TV Pairing wizard to configure your TV with your DISH remote.

Activating Your Hopper

Call to Activate Hopper

Call 1-800-333-DISH (3474) and have your Receiver ID and Smart Card ID ready.

Authorization Process

After activation, the system will authorize your Hopper, taking 10-15 minutes.

Begin Using Hopper

Once authorized, highlight "Watch TV" and press SELECT to begin using your Hopper.

Returning Your Original Receiver

Pack Original Receiver

Pack the original receiver and power cord in the protective bag and the new receiver's box.

Prepare Shipping Label

Locate the original shipping label, remove it using the red tab, and prepare the return label.

Apply Yellow Return Label

Turn over the original label, peel off the yellow return label, and apply it to the top of the box.

Record Tracking Numbers

Copy the RA and UPS tracking numbers for your records before shipping.

Drop Off Package

Return the original receiver at the nearest UPS dropoff location or schedule a pickup.