Troubleshooting Heki3 Plus
12
9 Troubleshooting
If you are unable to rectify the fault, get in touch with a specialist workshop.
10 Maintaining and cleaning the
Heki3 Plus
A
➤ Clean the roller blind with mild soap and plenty of water.
➤ Put talcum powder on the rubber seal.
11 Guarantee
The statutory warranty period applies. If the product is defective, please contact the
service partner in your country (addresses on the back on the instruction manual).
Our experts will be happy to help you and will discuss the warranty process with you
in more detail.
Fault Possible cause Suggested remedy
The roof light does not
close completely.
Dirt between the glass and
frame
Clean the window.
Remove any leaves and twigs
between the glass and frame.
The flyscreen or black-
out roller blind cannot
be moved.
Dirt on the side guides Clean the side guides.
The lighting does not
work.
The vehicle’s power supply
to the roof light is inter-
rupted.
Check the power supply from the
vehicle to the roof light.
One or both lamps are
faulty.
Replace the lamps (12 V, 8 W).
NOTICE!
Do not use any sharp or hard objects for cleaning since they may
damage the acrylic glass.
Only use cleaning agents that are approved by the manufacturer. Acrylic
glass polish (ref. no. 9103501188), special polishing cloth (ref. no.
9103501190) and acrylic glass cleaning agent (ref. no. 9103501189).
Heki3-Plus--IO-16s.book Seite 12 Dienstag, 10. Januar 2017 5:47 17
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