DoorBird D21DKH User Manual

HOW-TO SERIES
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How to configure the users for multi-tenant DoorBird models
Requirements:
 DoorBird IP Video Door Station D21x multi-tenant model (e.g. D2102V, D21DKH)
Introduction:
The DoorBird includes a configured administrator login and one user to add the device to your DoorBird
App. This information is available on your Digital Passport / Quickstart Guide.
These standard settings require additional configurations. The following guide shows how to configure the
DoorBird D21x series for two tenants.
Please follow these steps:
1) Make sure your device is online: https://www.doorbird.com/checkonline
2) Log into the administration of the DoorBird App (Settings -> Administration -> Login) with your
administration login user (e.g. bbbbbb0000).
3) Click on “Settings” (depending on the model of your DoorBird IP Video Door Station) as shown below:
4) Set up your key codes (0001/0002 in the example) or buttons (J1 is the top button, J2 is the bottom
button)
5) Back in the administration menu, click on “Add” and create as many users as you have key codes /
buttons (the administration user bbbbbb0000 does not count). Then assign a key code / button to each user
(“assign doorbell”).

DoorBird D21DKH Specifications

General

Product color	Stainless steel
Networking standards	IEEE 802.3af
Power over Ethernet (PoE)	Yes
Display diagonal	3.5 \
Display technology	LCD
Certification	CE, IC, FCC
Number of buttons	16 buttons
Connectivity technology	Wired
Sustainability certificates	RoHS
Number of displays supported	-
Operating temperature (T-T)	-25 - 55 °C
Operating relative humidity (H-H)	10 - 85 %
Lens type	Ultra wide-angle
Megapixel	- MP
Supported video modes	720p
Motion sensor distance	10 m
Viewing angle, vertical	90 °
Viewing angle, horizontal	180 °
Motion sensor detection angle	110 °
LED type	IR
Number of illumination LEDs	12

Weight and Dimensions

Depth	48.75 mm
Width	275.25 mm
Height	256 mm
Weight	3043 g

Summary

DoorBird Multi-Tenant User Configuration

Verify Device Online Status

Confirm the DoorBird device is online by visiting the provided checkonline URL.

Log Into Administration

Access the DoorBird App administration panel using administrator login credentials.

Configure Keypad and Buttons

Navigate to settings to configure key codes for keypads or buttons for user access.

Create and Assign Users

Add new users and assign them specific key codes or buttons for doorbell access.

Finalize User Setup and Mobile Integration

Save Configuration

Save the assigned user and key code/button configurations in the DoorBird administration.

Prepare User Credentials

Obtain user credentials, potentially via email with QR codes, for mobile device setup.

Add Users to Mobile App

Scan QR codes or manually input credentials on the mobile device to add users.

User Access Scenarios

Understand regular and special cases for user access based on assigned credentials.