DoorBird D21 Series User Manual

HOW-TO SERIES
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How to configure the users for multi-tenant DoorBird models
Requirements:
 DoorBird IP Video Door Station D21x multi-tenant model (e.g. D2102V, D21DKH)
Introduction:
The DoorBird includes a configured administrator login and one user to add the device to your DoorBird
App. This information is available on your Digital Passport / Quickstart Guide.
These standard settings require additional configurations. The following guide shows how to configure the
DoorBird D21x series for two tenants.
Please follow these steps:
1) Make sure your device is online: https://www.doorbird.com/checkonline
2) Log into the administration of the DoorBird App (Settings -> Administration -> Login) with your
administration login user (e.g. bbbbbb0000).
3) Click on “Settings” (depending on the model of your DoorBird IP Video Door Station) as shown below:
4) Set up your key codes (0001/0002 in the example) or buttons (J1 is the top button, J2 is the bottom
button)
5) Back in the administration menu, click on “Add” and create as many users as you have key codes /
buttons (the administration user bbbbbb0000 does not count). Then assign a key code / button to each user
(“assign doorbell”).

DoorBird D21 Series Specifications

General

Video Resolution	1280 x 720 pixels (HD)
Connectivity	Ethernet, WiFi
Mobile App	iOS, Android
Night Vision	Yes, infrared LEDs
RFID	Yes
Relays	2x potential-free relays

Summary

DoorBird Multi-Tenant User Configuration Guide

Requirements and Introduction

Specifies the required DoorBird model and outlines the guide's purpose and initial setup.

Key Code and Button Setup

Details configuring physical key codes or buttons for user access on the DoorBird D21x.

User Creation and Assignment

Explains how to add new users and assign them to specific key codes or buttons.

Finalizing Configuration and Credentials

Covers saving the setup, managing user credentials, and distributing them via email.

Mobile App Integration

Guides on adding users to the DoorBird mobile app using QR codes or manual entry.