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Vacuum Cleaner
Model VPV20A
Rated Power 310 W
Rated
Voltage
25.2 V
Charging
Time
approximately 3 hours
Multi-Surface Brush
Model VMG1
Rated Power 30 W
Rated
Voltage
25.2 V
Charger
Model ZD012M300065EU
Input 100-240 V 50/60 Hz 0.5 A
Output 30 V 0.65 A
Average
Active
Eciency
85.36%
Eciency at
Low Load
(10%)
75.35%
No-load
Power
Consumption
0.1 W
Specifications FAQ
Errors Possible Causes Solutions
The vacuum does not
work.
The appliance is out of battery or
its battery level is low.
Fully charge the vacuum, then resume
use.
Overheat protection mode
triggered by a blockage.
Clean the suction opening or air duct.
Wait until the vacuum cools down, then
reactivate it.
The suction opening or air duct is
blocked.
Clear any blockage from the suction
opening or air duct.
Weak suction force.
The dust cup is full and/or filter
assembly is clogged.
Empty the dust cup and/or clean the
filter assembly.
An attachment is blocked. Clear any blockage in the attachment.
The motor makes a
strange noise.
Main suction opening or extension
rod is blocked.
Clear any blockage in the main suction
opening or extension rod.
The battery indicator
is solid red when
charging the vacuum.
The battery pack is damaged.
Please contact the after-sales service
department for maintenance.
The battery indicator
blinks red after turning
on the vacuum.
The motor temperature is too high.
/ The bush roller is blocked. / The
air duct is blocked.
Check these parts in turn.
The battery indicator
does not light up
when charging.
The charger does not plug into the
vacuum well.
Check whether the charger is properly
plugged into the vacuum.
The battery is fully charged
and switches to sleep mode
automatically.
The vacuum runs normally.
The problem persists after ruling
out the above two possibilities.
Please contact the after-sales service
department for maintenance.
Charging too slow
The battery temperature is too low or
too high.
Wait until the battery temperature
returns normal, and then recharge.
LED lights of the multi-
surface brush do not
work.
LED lights are damaged.
Please contact the after-sales
department for maintenance.
If the vacuum is not working properly, please refer to the table below.
Rechargeable Lithium-Ion Battery Pack
Model V2315-7S1P-SCA
Nominal
Voltage
25.2 V
Nominal
Capacity
2000 mAh
Rated
Capacity
1800 mAh
Energy 45.36 Wh