Drive DeVilbiss iGo 2 - Ordering Information and Return; Ordering Components and Manuals; Returning Units

To Next Page

To Previous Page

LT-2334

ORDERING INFORMATION AND RETURN

ORDERING INFORMATION

When ordering components, instruction guides, or service manuals the following must be provided:

• Unit Catalog Number

• Unit Serial Number

• Part Number

• Quantity Required

Drive DeVilbiss iGo2 Portable Oxygen Concentrator Instruction Guide:

• A-125 125D, 125K & 125A English, Spanish, French

• SE-125-1 125D, 125K & 125A English, Spanish, French

• SE-125-2 125D, 125K & 125A German, Italian, Netherlands, Portuguese, Greek, Polish

• SE-125-3 125D, 125K & 125A Arabic, Hindi, Russian, Turkish

• SE-125-4 125D, 125K & 125A Danish, Finnish, Norwegian, Swedish

• SE-125-5 125D, 125K & 125A Japanese, Chinese (Simplied), Chinese (Traditional)

Drive DeVilbiss iGo Portable Oxygen Concentrator Service Manual:

• LT-2334 125D, 125K & 125A English

Orders may be placed by calling:

• Customer Service 800-338-1988

• International Department 814-443-4881

• Europe +49 (0) 621-178-98-0

Return of Units

Before returning units to the factory, call the Drive DeVilbiss Healthcare Customer Service Department (800-338-1988) or (814-443-4881) to obtain a return

authorization number. Include in the package a note indicating the return authorization number along with your company name, address, phone number, and

account number. The return authorization number should also be written on the outside of the package.

To expedite your order for non-warranty parts, the following information should be given to the representative:

• Catalog number

• Serial number

• Hour meter reading for each concentrator

• Account number

• Company name and address

• Description of problem