20 | Warranties
GraphicProducts.com | 800-788-5572
WARRANTIES
5-Year DuraLabel Printer Warranty
Graphic Products’ DuraLabel printers are warrantied to be free from defects in materials
and workmanship for a period of five (5) years from the date of purchase. Within this
period, Graphic Products, Inc. will, at its sole option, repair or replace any components
which fail in normal use. Such repairs or replacement will be made at no charge to
the purchaser for parts or labor, provided that the purchaser shall be responsible for
any transportation cost. This warranty does not cover loss, damages from accident, or
equipment or parts which have been misused, altered, neglected, carelessly handled,
used for purpose other than those for which the printer was manufactured, or damages
resulting from unauthorized service.
Repairs
Repairs are warrantied for 90 days. If the original warranty is still in effect, repaired
units will remain under their original warranty or for 90 days from the date of service,
whichever is longer.
Batteries
The optional battery packs for the DuraLabel Toro Max, Toro (original), and Lobo
portable systems are warrantied for three years from the date of purchase.
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