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6.9 Trouble shooting guide
Improper installation will create an electrical hazard, which could result in death or serious injury to
pool users, installers, or others due to electrical shock, and may also cause damage to property.
DO NOT attempt to make any adjustments inside the heater.
Turn off power to the unit prior to attempt service or repair.
Keep your hands and hair clear of the fan blades to avoid injury.
If you are not familiar with the pool ltering system and heater:
- Do not attempt to adjust or service without consulting your dealer, professional pool or air conditioning
contractor.
- Read the entire installation and users guide before attempting to use, service or adjust the heater or pool
ltering system
- Do not start the heat pump until 24 hours after installation to avoid damaging the compressor.
Problem Cause Solution
Heat pump not running
1. No electricity 1. Switch on the electrical power
2. Unit not turned on 2. Switch on the heat pump
3. Wrong temperature setting 3. Adjust the temperature setting
4. Time delay still activated 4. Wait 3 min for unit to start
5. Air temperature below 4°C 5. Wait until temperature has risen
6. Other 6. See ‘error messages’
Insufcient heating
1. Obstacles blocking air ow 1. Remove obstacles
2. Ice on the evaporator 2. Pump will try to defrost itself
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