Wireless LAN
Problem Procedure
Cannot access
Wireless LAN
Make sure that the wireless communication
function of the computer is on.
If problems persist, contact your LAN
administrator.
Bluetooth
®
Problem Procedure
Cannot access
Bluetooth
®
device
Check to ensure that the wireless communication
function of the computer is on.
Check to ensure that power to the external
Bluetooth
®
device is turned on.
Check to ensure that no optional Bluetooth
®
Adaptor is installed in the computer. The built-in
Bluetooth
®
hardware cannot operate
simultaneously with another Bluetooth
®
controller.
If you are still unable to resolve the problem,
contact Technical Support.
Face recognition sensor
Problem Procedure
Cannot sign in to
Windows by Face
recognition.
Sign in to Windows by PIN, etc.
Technical support
If you require any additional help using your computer or if you are having
problems operating the computer, you might need to contact us for
additional technical assistance.
Before you call
Some problems you experience might be related to software or the
operating system so it is important that you investigate other sources of
assistance first. Before contacting, try the following:
Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
User's Manual
6-15
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