22. FAQ
1. Q: How to share my camera with others？
A: 1. Go to 'Home' page and click 'Share' in the upper right corner of this page,
or click 'Setting' to get to setting interface, then click 'Share'. You will see a QR
code.
2. Have him/her download 'Dzees Home' App . Then register his/her account
on App and log in.
3. Then he/she should go to 'Home' page, click '+' and select 'Add Friend's
Camera'. Then scan your QR code with his/her phone.
4. You will receive a share request, then just click 'Accept' to finish sharing.
2. Q: What should I do if I cannot connect to the camera？
A: 1. Make sure the camera is powerful enough and turned on.
2. Make sure your Wi-Fi router is 2.4GHz instead of 5GHz.
3. Make sure to enter the correct Wi-Fi name and password.
4. Take camera and phone close to your router to ensure strong signal.
5. Go to 'Home' page and click '+'. Click 'Add a new camera' and follow the steps
till done.
All about Your Smart Security
R
3. Q: What should I do if my camera doesn’t work？
A: 1. Please open the camera back cover and rubber plug, find the 'P' hole, insert
a pin, and press it for more than 5s to reboot the camera.
2. Double-click the camera power button to reset the camera and add it again.
If you cannot connect successfully, please contact us at Support@dzees.net.
We will offer solutions within 24 hours.
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