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9. Q: What if the SD card cannot be detected？
A: 1. It must be a Micro SD card; at least 10 MB/S can be used (For a Micro SD
card 64GB, 128G, 30 MB/S is recommended).
2. Insert the SD card to your camera when it is power on. You will hear 'SD card
detected'. If no voice reminding, please turn off your camera and then insert the
card again. Then turn on the camera and check the SD card status in App.
3. If it still cannot be detected, try formatting the SD card and reinsert.
4. Try to use another SD card and see if it works well.
All about Your Smart Security
R
10. Q: Why does the camera battery drain fast？
A: 1. The longer the camera works, the faster the battery drains. Therefore, we
suggest, if it’s possible, reduce the sensitivity of motion detection, the time of
two-way calls and watching live.
2. If you receive too many alarm notifications, please adjust the sensitivity from
'High' to 'Low' to reduce the number of alarms, or set the 'Activity Zone' to narrow
the detection range.
3. You can adjust the installation angle of the camera to avoid unnecessary alarms,
to save battery power. For example, don't let the camera face a sparkling
swimming pool, swaying trees, or heavy traffic, etc.
4. As you may know, battery drains faster in cold enviroment.
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