E-max Gaming Corporation, Inc.
49
Electronics Console Issues (continued):
Problem Possible Cause What to do or check
Printer (optional equipment) AC power cord unplugged Plug in power cord to Outlet
strip as shown in Appendix
Communications cable
unplugged
Plug in cable to Dell and/or
Printer as shown in Appendix
Print quality, ink cartridge Replace cartridge
Defective equipment Call for service
VCR (optional equipment) AC power cord unplugged Plug in power cord to Outlet
strip as shown in Appendix
Video cable unplugged Plug in cable as shown in
Appendix
Defective equipment Call for service
Ball Console Issues:
Problem Possible Cause What to do or check
Blower motor No AC power, On/Off switch,
circuit breaker tripped
Check procedures under
System Power
troubleshooting
Poor bingo ball action Clogged blower air filter Replace filter
Low line voltage Specification in Appendix
Excessive static Make sure anti-static band is
installed in the bottom of the
ball chamber. If it is installed,
call for service
Lid on inner ball chamber
misaligned
Check for proper seating of the
lid and that ball extraction tube
is centered over blower hole
Defective blower motor Call for service
None of the ball tray switches
work
Data Router or Ball Tray
software
Depress Reset switch on the
front of the Data Router
Communications cable
unplugged
Plug in Ball Tray cable to Data
Router as shown in Appendix
Defective Ball Tray Call for service. In the
meantime, use the touch panel
on the Operator Monitor to call
and reset balls
Defective Data Router Call for service
One or a few of the ball tray
switches do not work
Defective Ball Tray Call for service. In the
meantime, use the touch panel
on the Operator Monitor to call
and reset balls