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Step 6 - Faults and warning codes
POWERXL DM1 SERIES ADJUSTABLE FREQUENCY DRIVES PUB53696—August 2020   www.eaton.com
Step 6 - Faults and warning codes
Under this menu, you can find active faults, history faults, and fault codes.
Table 22. Active faults.
Menu Function Note
Active faults When a fault/faults appear(s), the display with the name 
and fault time of the fault will be pop.  Press DETAIL to see 
the fault data.
The active faults submenu shows the list of faults.  Select 
the fault and push DETAIL to see the fault data.
The fault remains active until it is cleared with the Reset  
button push for 2s) or with a reset signal from the I/O terminal  
or fieldbus.
The memory of active faults can store the maximum of 10 faults in 
the order of appearance.
Table 23. History faults.
Menu Function Note
History faults 10 latest faults are stored in the fault history.  Select the 
fault and push DETAIL to see the fault data.
The history fault will be stored until it is cleared with the  
OK button (push for 5 s).
The memory of active faults can store the maximum of 10 faults in 
the order of appearance.
Fault codes and descriptions
Configurable 1 = The fault type of this fault is configurable, fault type can be configured as: 
0 = No action; 1 = Warning; 2 = Fault; 3= Fault, Coast.
Fault 
code
Fault name/
description Fault type
Default 
configuration Possible cause Remedy
1 Over current
Fault AC drive has detected too high a current (>4*IH) in the motor 
cable: 
• Sudden heavy load increase;
• Short circuit in motor cables;
• Unsuitable motor.
• Check loading.
• Check motor.
• Check cables and connections.
• Make identication run.
• Check ramp times.
2
Over voltage Fault The DC-link voltage has exceeded the limits dened:
• Too short a deceleration time;
• Brake chopper is disabled;
• High overvoltage spikes in supply;
• Start/stop sequence too fast.
• Make deceleration time longer.
•  Use brake chopper or brake resistor 
(available as options).
• Activate overvoltage controller.
• Check input voltage.
3
Earth fault Fault Congurable Current measurement has detected that the sum of motor phase 
current is not zero:
• Insulation failure in cables or motor.
• Check motor cables and motor.
9
Under voltage Fault Congurable DC link voltage is under the voltage limits dened:
• Most probable cause:  Too low a supply voltage;
• AC drive internal fault;
• Defect input fuse;
• External charge switch not closed.
Note: This fault is activated only if the drive is in the Run state.
•  In case of temporary supply voltage 
break reset the fault and restart the 
AC drive.  Check the supply voltage.  If 
it is adequate, an internal failure has 
occurred.  Contact the distributor near 
you.
10 Input phase 
superv
No action Congurable Input line phase is missing. •  Check supply voltage, fuses, and cable.
11 Output phase 
superv
Fault Congurable Current measurement has detected that there is no current in  
one motor phase.
Check motor cable and motor.
13 Drive under temp Warning Congurable Too low temperature measured in power.
Unit’s heat sink or board.  Heat sink temperature is under -10°C.
14 Drive over temp Fault Too high temperature measured in power.
Unit’s heat sink or board.  Heat sink temperature is over 90°C.
•  Check the correct amount and ow of 
cooling air.
• Check the heat sink for dust.
• Check the ambient temperature.
•  Make sure that the switching frequency 
is not too high in relation to ambient 
temperature and motor load.
15 Motor stalled No action Congurable Motor is stalled. Check motor and load.