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Cycle the unit on and off by using the shower head switch several
times (5) to purge the air from the gas.
d. One of the ignition sensors is bent and/or too close to the
burner. Look to ensure that the ignition pins and the heat sensor
are completely vertical and they do a 90 degree to the back of the
box. If they are not straight (i.e. a 45 degree angle) then you can
straighten them with pliers. Please call technical support at found
on page 1 for assistance with this matter.
e. The thermocouple is either too high or too low to complete the
circuit. Check to ensure that the thermocouple is flush with the
hole in the heat exchanger. Please call technical support at found
on page 1 for assistance with this matter.
f. The gas sensor wire might have come loose or is no longer
connected. Please call technical support found on page 1 for
assistance with this matter.
The water does not get hot enough:
a. You are operating the unit above 6,000 feet / 1820 meters.
While it has been field tested up to 7,200 feet / 2195, we only
recommend using it below elevations of 6,000 feet / 1820 meters.
b. Look into the viewer panes (3 teardrop shaped windows on the
front cover) to see if there is a blue flame. If the flame is yellow
there could be a cracked gas regulator. Do Not Attempt to use the
unit and call Eccotemp directly.
Water is flowing, but there is no hot water coming out:
a. Ensure that you have the incoming water supply and the
outgoing water supply hooked up properly. Your water supply
should be attached to your incoming connection (located on the
far right) and the shower head should be attached to the outgoing
water (located as the center connection)
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