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Ecobike Basic - Warranty Terms and Conditions

Ecobike Basic
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15
3. The basis for recognition of a claim during the warranty period is valid and completed with a Warranty
Card along with proof of purchase. The Warranty Card, not filled in or filled out only in part, i.e. it does not
include a bicycle model, battery number, date of sale, stamp or signature of the Seller, is invalid.
4. The holder of the guarantee undertakes to review the Equipment purchased after traveling between
70 and 120 km in any bicycle service of his choice. The cost of such a
review shall be borne by the person entitled to the guarantee. Failure to perform the review will result in
the loss of the Guarantee for mechanical components. Confirmation of the performance of the review is
a fiscal document from which the performance of the service results.
5. The warranty does not cover tires, brake pads, brake rods, centrifugal wheels, subassemblies that have
been excessively damaged by impacts or mechanical damage, paint splinters, crank thread breakage
and wear of light bulbs, natural wear of the chain, laces, natural battery wear (stated based on expert
judgment).
6. The holder of the guarantee shall lose its rights under the Guarantee if:
a) Uses the Equipment contrary to its purpose (jumps, acrobatics, competitive driving, etc.),
b) Mechanically damage Equipment,
c) The equipment is incorrectly stored,
d) Does not perform lubrication and maintenance of the Equipment,
e) Uses improper security materials or uses equipment not in accordance with the instructions,
f) Damage the Equipment due to a random event (e.g. a traffic accident),
g) Does not have a fiscal document for a bicycle inspection (item 4 of the Warranty Terms),
h) Attempts to repair the Equipment yourself or with the help of other unauthorized persons.
7. The obligations of the person entitled under the Guarantee shall be execution;
a) a) service and regulatory activities,
b) b) checking and removing any looseness of screw connections,
c) c) activities consisting in checking and updating air in the tires,
d) d) activities that boil down to cleaning all equipment, in particular chain, rack and other moving parts.
e) In the case of batteries, care should be taken first of all that:
f) a) the first time you use the battery or use the battery after a long period of non-use, so that the battery
is exhausted to the end and then it is charged to the maximum,
g) b) after the battery has been used up, recharge it within 24 hours,
h) if you do not use the Equipment for a longer period, remove the battery, which should be charged to
the maximum, then leave it in a dry and warm place, the minimum storage temperature should be about
10 Celsius,
i) if you do not use the Equipment, charge the battery once a month.
8. Defects or damage to the Equipment disclosed during the Warranty period should be notified to the
Guarantor immediately, however not later than within 14 days from the date
of their disclosure. If the defect is not reported to the Guarantor within the given time period, the person
entitled to the guarantee loses the right to further claims for damages. Equipment in which a defect has
been found should be immediately excluded from use. The Guarantor is not liable for damages resulting
from the use of faulty Equipment.

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